Circle MedicalReviews of circlemedical.com

Garbage providers and grifters

They canceled my appointment 2 hours before it was to start, & now suddenly have 'no providers in my area'. I'm new to the area, have been out of my meds for MONTHS now, & this was the appointment that was going to fix that. I'm thoroughly disgusted.

I love Emilia! She is patient and friendly. I know talk a lot and probably overshare information, but she just flows with it.

The healthcare providers and patient specialists here are wonderful. I love my PCP, Dr. Nicole Tsang, and other doctors/nurses/patient care staff I’ve directly interacted with. They are the only reason I’m giving 5 stars. HOWEVER, behind-the-scenes, this place is a disorganized mess. I never get any requested records on-time; there’s a major disconnect between tickets opened for me by patient service and whatever team is responsible for resolving the tickets; it takes weeks to months to get a problem resolved through the chat OR phone. I’ve had to play telephone so so so many times and spend way too many hours opening and reopening old threads to get documents, approvals, and records through. When I’ve had appointments, I feel like I’m cared for. But the entire patient experience outside of it is absolutely horrible and draining. It makes you feel like you are not valued at all as a patient: I.e. the energy, time, effort expended as a patient for something as simple as “can I get my immunization record?”. (It took me 3-4 WEEKS to get that, when it should have been hours).

My provider is so caring and takes her time to understand my health concerns. Scheduling appointments is simple and you have the option to choose virtual visits!

Great doctors, easy to schedule, and app is really easy to use. I've had only positive experiences with Circle since I started using it!

I came to circle medical a little over a year ago when I was seeking an adhd diagnosis. I was paired with a provider local to me and my experience has been nothing short of wonderful. Lauren is so compassionate and knowledgeable. She really takes time to listen to my concerns. In the times I've had to use the chat features, the other reps are always above and beyond. Recently, I had some other medical concerns but it was a lengthy time to get in with my local PCP. I mentioned it off hand and to my surprise it was something Lauren could do and help me manage. Virtually. It was a massive weight off my shoulders to get answers and to work with someone who really has taken the time to truly connect with me and is a real advocate for my overall health. I've never had to "plead" my case or fight to be understood. Circle Medical as a whole has made some great changes in the app and services are provided. I'm forever thankful to have found this service and how accessible they've made getting care.

Appointments are always on time. Anytime I have questions, the response time is great.