McKenzey A.
Trashy place with lazy employees
We use to love coming here. It use to be so clean throughout, even the bathrooms. The customer service use to be great. It use to be the only movie theater we would go to. I even met my friends here. Well after this last Saturday, I WILL NEVER GO BACK. Not only was the staff discourtious, lazy, and not working, but the General Manager, Brian Steven's, was THE worst manager I have come across in my years of law enforcement and business. 30 minutes prior to our movie starting, these young 5 employees decided to congregate in the open, front area, beyond the ticket person, in the theater screen area before the hallway, outside screen #1. They were laughing, playing, and talking, as the carpets under them and around them were filled with trash and popcorn all over the floor. This was the worst I have EVER seen this place. It looked as if none of these 5 had cleaned any of it all day long. We were due for a movie to start on 30 mins and our theater was trashed. Yes I have photos and I was kicked out for taking photos of the work they were not doing, which says alot about their management and staff. Theater #1 had trash overflowing from the trash can, piled high, and overflowing onto the floor beneath it. This trash can inside screen #1 was so bad that you could tell this was not from just the screening before. Which tells me these 5 employees are not being monitored and that the manager isn't doing his job and promotes non-working activities and socialization. Brian, never listened to our side. Instead, he kicked us out of the theater saying we could not take photos for evidence to provide to his Corporate Office. This tells me he is aware of what is happening and does not want Corporate to know. Shame on him and shame on these 5 that are getting paid to do a job and not doing it. We tried asking the front desk for help and the young female there ignored our requests and said they were busy. We showed her a picture of them not being busy and she reported us for taking the photo. Quite concerning. We will not go back Brian, but now people will know the truth. Thank you for throwing out good customers. We won't be back to your trashy place.