cinchgaming.comReviews of cinchgaming.com

One star is way too much to leave this joke of a business there should be negative star reviews for this company had to send my controller back like six times for the same exact issue then sent my controller back for another repair it's been about 2 months after my invoice was paid still don't have my controller not even a response from them can't call them on the phone it's like a horrible joke do yourself a favor and don't even think of giving this business any of your business

1 star My r1 got stuck unused

took 5 months for the controller to ship, terrible customer service, they act like youre crazy when you ask where your order is after 4 months. controller finally comes in and its made out of a cheap wrap, overall feels cheap and not durable. way overpriced for the quality. used the controller for maybe a month before noticing stick drift and buttons starting to glitch, rapidly spammed when not pressing them. Absolute nightmare of a company. Would be a disgrace to have my name associated with a company like this. Shameless...

Stole my money, its been 5 months no controller. They will not respond back to me.

I waited 2 months just for them to say that the parts for the controller isn’t here yet and this costed 200 pounds pls do not get controllers from here it’s bullshit

Horrible time frame to deliver a remote. Ordered the UNC first time it took 2 months to be delivered after asking and asking and calling. Got stick drift with it after 5 months so I was like let me order a 2nd so I can send this one in . Ordered another UNC remote November its January and no remote still. I paid for faster build which seems to be a useless 50 bucks they want to you spend as it seems it takes just as long as a regular remote build from them. At the end I just put for a refund . That got accepted right away meaning they didnt even have the remote built yet. Site lies dont buy nothing ships within the time frame it says.

So on August 7th I placed an order with rush build on it. The build is advertised as 1-3 weeks. So after 4 weeks and still no updates I email there customer support. It takes them 3 days to get back to me. Then they tell me they had been waiting to receive parts. That they had just received the parts and now they can start my build. It's been almost a whole month since then and I just contacted support to ask for another update. They once again sent me the message about waiting on parts. I contacted them twice more ask for a more specific update and I've been ignored for 6 days since then. I'm starting to wonder if it was just a scam and when I see other reviews it seems this is a common issue for them

Order #33739 – Still No Controller Returned I shipped my controller to you on 7/1/25 and even paid in full for an upgrade. Since then, I have not received my controller back. I’ve emailed over a dozen times and even left a voicemail, but I have never received a single response. This is completely unacceptable. At this point, I just want my controller returned immediately. I just want my controller back before BF6 is released.. come on guys.. Please respond and confirm shipment of my controller without delay.