cinchgaming.com is listed under Gaming.
cinchgaming.com (cinchgaming.com) has 95 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Ace Z.
Save yourself a the trouble these people are horrible. My son ordered a controller January 24. It is now April and yet to be sent yet to answer our emails yet to even call us back horrible service. Don’t buy this shitty controllers. I hope they go out of business soon.
Clint B.
I just received my controller yesterday, and everything is as advertised. I bought a pre-built PS5 Pro w/TMR. As advertised, it comes with a shipping time frame of 2-4 weeks. I received mine 16 days from the Date purchased online. Not sure about all the other reviews, as this was MY experience, and I'd order from them again... Only reason for not getting a 5 star review is the daily texts and emails, but un subscribing is an easy way to solve that problem... I get the same thing from LG and other companies, and it's an easy fix.
Travis H.
They not only do not respond to customers they purposely dont respond to upset customers that have been waiting multiple months for there orders they should be shut down for scamming and be sued for false advertising.
Larry R.
On January !st, I ordered a controler. Build time was 6-8 weeks. After reading reviews, I realized they did not honor that span of time. I paid another $70 to get 1-3 week ship for my litle grandsons birthday on March 7th. The 1 to 3 week ship time was up February 23rd. No controller and this is March 4th. It is still in build Queue. I cannot afford another gift because I paid so much for this. Do not order from these people. They do not answer phone or emails. They just took my extra money knowing they would not honor ship date. They cannot be that busy!!
Finn
One star is honestly too much, it has been a terrible experience, I ordered my controller November 28, and there have been no updates, it is now March 1, and nothing has come of this entire situation. I have contacted customer support multiple times, with no updates, and nothing coming up.
Ak
Bought a controller from them on Christmas day. It's came in a month but Controller didn't work. The left stick was stuck up. Total lost of my money
Lori
Do not order through this company!!! I would give them negative stars if I could. They have the absolute worst customer service and communication I have ever experienced. I ordered a controller for my son on 11/28/25, paid the rush build fee so it would be here by Christmas. It is now 2/26/26 and we still do not have the controller! I have sent countless emails asking for updates and have made a few phone calls too, but I always have to leave a message….which no one returns! Out of the numerous emails I have sent they have slowly replied to 2 of them and it’s always the same bullshit response. At this point I feel I have been scammed and have zero faith we will ever receive the controller. I wish I had done my research before I paid over $300 for a controller from them. Complete waste of time and money! This company is absolutely ridiculous! Edit to say I finally received the controller after almost 4 months. The controller seems cheap and I have my doubts how long it’s going to last. This is hands down the worst companies I have ever dealt with. This is not worth your time or money. Please do your research and do not order from this company!
Sebastian F.
Ich kann mich den vielen negativen Bewertungen leider nur anschließen. Die Freude war riesig sich endlich einen teuren und hochwertigen Gaming Controller zu gönnen. Leider habe ich meine Bestellung nie erhalten, die angegebene Lieferzeit ist bereits lange verstrichen und der Kundensupport reagiert nicht auf meine mehrfachen Nachfragen. Ich musste inzwischen meine Kreditkartengesellschaft einschlagen, um den gezahlten Kaufpreis zu reklamieren. FINGER WEG!!!
