CignaReviews of cigna.com

Teckna ALDRIG en försäkring via Cigna. Jag var sjukskriven och skickade in en fullständig anmälan. De har givit felaktigt avslag för saker som jag inte ens var sjukskriven för?! Fördröjt ärendet i månader och återkopplar inte. Bett mig skicka in uppgifter 4 gånger om som de redan fått och sen inte betalt ut något förrän sjukskrivningen var över🤷🏼‍♀️Och detta tack vare att SBAB gick in och hjälpte mig. Ett riktigt illa skött företag med noll kundservice. Bättre att spara pengarna själv ifall något händer igen. Så teckna inte försäkring hos dem!!!

I called to check on changes that weren't listed in the change notice. Called CS, got girl in S America that could barely understand me. Spent 1/2 Hour of her trying to find my answer. Finally sd, you need Plan Specialist & xfered me. Recording sd all lines busy, try back later. Each time I tried back- Got Overseas CS who refused to Xfer & Refused to get Supervisor. Several hung up when I asked for Supervisor. It took 3 days to finally get a Plan Change Specialist, who answered my questions. The whole thing makes me want to find a different Insurance Company

Would not touch them with a barge pole Try everything in the book not to pay for your claims .

I'd give a negative star if it were an option. Horrible company to deal with. Next to impossible to get a prior authorization and you can't get meds without the prior authorization. I guess you got to deny claims so your C Suit can buy expensive crap

Filed claim in 2/23, still fighting to get my $1300 reimbursement. Too lengthy to go into details but I am not ignorant and know how to fill out the ADA form per Cigna's associate's directions. If it wasn't employer provided insurance I would definitely not have Cigna. UPDATE: 9/26/23 After being approved and a check actually mailed to my dental group (in error, I should receive reimbursement) they now say my claim is denied. Amazing, after a bad review all of a sudden a previously approved claim changes to denied. I will not stop pursuing what is rightfully mine. I know they hope patients will just give up out of frustration. Thus, more money in the corporate coffers!

Worst company to deal with they will over charge you and keep your money and or they will keep trying to bill you and try to send you to collections even when the error is on their part . Very dishonest company

Very unhelpful anytime you call regarding a claim or issue. They don't seem to want to pay anything so why have health insurance at all? They won't renegotiate their contract with doctor's offices so you have to find new offices/doctor's who are subpar. Disappointed. Not surprised by the other reviews. Choose another company if you have the option.

I would rate a 0 if it was possible. I was diagnosed with a progressive disorder 25 yrs. ago. I am under the care of a top rated doctor from Johns Hopkins who made the initial diagnosis. Cigna has declined care that I need to keep from being wheelchair bound. I was told I can file an appeal, but my question is why should I have to fight for something I pay for?