CignaReviews of cigna.com

Pésima app y pésima web..no hay forma de meterte y mil veces te piden códigos y al final es lo mismo no salen ni mis hijos ni ninguno.. Para que piden tantos códigos..?? Si tienen los números de asegurados y sus familiares!!!.No entiendo nada. No hay manera de mirar el directorio de médicos ni nada de nada!. Pésima..repito pésima app. Nos quitaremos del seguro .pq así no se puede ..y te hacen perder el tiempo... Así leo las reseñas más 1 no tienen. Normal es penoso.

The worst insurance I have ever dealt with. 6 phone calls and 3 months later, I have been paid for one of the four claims I submitted in October. Every time you call they tell you something different and you can't trust anything their customer service representatives tell you. I just received my summary of claims through the mail, which alleges that all payments have been processed -- this is completely false. A complete scam of a company.

I pay extreme amount for just me on my plan and they proceeded to take off not even $100 off a $700 urgent care bill. Probably worse insurance you can have better off putting the extra cash to the side and use for bills because they does not actually help at all.

deny deny deny or dont get back to you. you can take this insurance and shove it. lets not forget the ridiculous deductibles and monthly cost of this crappy insurance. pure 100 percent garbage. but hey as long as your ceo's and companies make millions, who cares about us people that need an insurance. keep killing the people and making your millions.

This insurance company uses the same practices as US HEALTH WORKS. They have envoked AI software to help deny all claims. Cigna is a piece of SHlT insurance company. The CEO is making millions while others are suffering from denials. Luigi Mangione represented the people and another will do the same. Not a good time to be a CEO of an insurance company especially one that is denying treatment and medications. Remember we are not going to stand for your BULLSHlT. Believe me. Just found out what Cigna is doing is against the law. By law they have to provide you with 30 days of your medication if it's vital to your condition. Another Lawsuit is coming on top of the 1 against them already

Fraudulent behavior + Ghosting! A masterpiece. Cigna Global has redefined the art of customer betrayal. I requested to cancel my policy on December 23, and they confirmed the cancellation in writing, the illusion of professionalism. What followed, however, was an astonishing display of calculated negligence and malpractice: complete radio silence despite multiple attempts to reach them. I have to add that they also increased the premium without any notice and I have never filed a refund request! Not even once. I have always behaved properly, kindly with them and trusted them. Today, January 10, they outdid themselves by charging my credit card the full amount—despite the written agreement to cancel. It’s as if their strategy is to lull customers into a false sense of security, only to resurface at the last moment with unauthorized charges. Cigna’s elegance lies in its ability to maintain a veneer of respectability while blatantly disregarding agreements and exploiting their customers. Beware, for behind their polished branding lies an organization that treats accountability as an optional extra. This looks to be deceptive marketing at its best. For those considering Cigna Global, let this be a warning: their dedication to empty promises and financial opportunism is unparalleled. This is what make the industry so hated. Elisa Serafini

absolutely horrible. I have been trying to locate a provider online for the past hour. Plenty listed in my area if I do not sign in, but as soon as I am forced to log in to "mycigna", there are zero providers anywhere. Within a 100 mile radius. I love paying for insurance that has no providers that I can use any where that I can get to them. I guess I will have to wait on hold and talk to an actual call center representative to even find a doctor. Copays are ridiculous. I had to quit taking my medication because my copay went from $8 monthly to $174 monthly. Just because I switched jobs and had to switch insurance, from United to freakin Cigna. My antidepressant med won't help me anyway if I am homeless from having to pay for it. Then they demanded I do refills of 3 months or the med will not be covered at all. This insurance company is a joke. Now I cannot even find a new doctor, since there are apparently none in my area that accept my plan. Why do I even have to pay for this? They are just taking my money every month and I get nothing in return. Cannot afford my one medication, and now I cannot find a doctor. What do these people even do?

Very dissatisfied with Cigna, Be careful of the cancellation T&Cs in your contract. They tell you you can cancel anytime you want but they don’t tell you have to pay for all the remaining months of your contract policy if you submitted a claim during that same year policy.