Ciao Italy ToursReviews of ciaoitalytours.com

With so many choices when booking travel, I can always trust Ciao Italy for a great outcome.

We had a day tour of Pisa, a winery, San Gimiganano and Siena. Basically we got bused and dropped off at each site. I saw other tour guides giving detailed information about the site and its significant. We got dumped and given very little information. It was so disappointing to hear so little about the site and its significance. We didn't have enough time to go in catherial. Again at San Gimiganano we were dropped off at the location with no background or history from our tour guide. Why are we paying for a tour if we get no guidance of what is important to look for? The winery was ok, the wines did not really taste good. And the wines were overpriced for the value. The most disappointment came when we were told that we were not going into the catherial in Siena. No explanation of what was in the catherial and no guide. Our local tour guide was also disappointing. I paid out of pocket to get into the catherial and had no guidance. I had to look it up in the internet. If we want to get a ride to places we would just get a bus ticket not book a tour. So very disappointing.

I worked with Renee to create several different trips for clients traveling for the first time to Italy. She made the process seamless and was so quick to be able to get answers. She kept me updated every step along the way with changes, etc. She was TRULY the best I've ever worked with!

Short notice trip was amazing! We did a last minute trip to Italy - Rome and Florence and Ciao Italy tours pulled together an amazing trip for us. All the details were handled and the hotels they picked were fabulous and in great locations! They were available for questions when in Italy and had great communication. I wouldn't hesitate to use them again.

We had a wonderful day tour of Cinque Terre with Chiara from Ciao Italy Tours booked through ItalyTours.eu. She was very pleasant & showed us the 5 beautiful towns without rushing us. She was our guide as well as just a driver & she couldn't have been more pleasant. Best of all, we had some time left before we had to return to our ship, so she surprised us with a visit to Pisa which was not a scheduled stop. She pulled into town & stopped, telling us we won't have enough time to see the leaning tower; then she pulled the van up a few yards & there was the tower. April fools! It was in fact April 1. Thanks for a great day Chiara.

My clients had a very tricky itinerary with people coming and going here and there for a wedding and there were several changes along the way. Claudia and the Ciao Italy Team were patient and kind and helpful in making this a wonderful trip for my clients. The clients raved about the hotel selections, the courtesy and promptness of the drivers and the overall experience while in Italy. Highly recommend!!

There is never a doubt that Ciao Italy has my back and my clients. They know how to match wants and needs, pay attention to the details, and are very knowledgeable.

Ciao Italy does everything well. I have been trusting them with my custom Italy vacations for the past 35 years. Guido is very accommodating. Tina answers all the questions I may ask her and Sindi, I am extremely impressed with. Every detail is precise, transfers, tour guides, hotel choices Ciao Italy recommends. I would be lost without this Company on my Italy trips. I recently had two separate families, with children, on custom tours. I always check a few days into the trip with the clients to make certain all is going well. Both families raved about the arrangements which Ciao Italy had prepared for them. Both families, upon their return, sent me thank you notes for "the best trip ever." If I ask Sindi to prepare a Proposal and Quote for a vacation trip, I never have to wait. I get it within one day of asking. She is very easy to work with as well, very knowledgeable on Italy. In all 40 years that I have been in the travel industry, Ciao Italy is the best tour operator to work with. I wish they sold other destinations as well. Rose Lipari, Owner Avalon Travel Agency, Inc.