Naomi
I contacted the seller telling them…
I contacted the seller telling them that these didn't work for me and that I wanted to return them. I asked for a return address. I addressed the package and took it to the post office paying almost$80 to ship it back. They kept telling me that they never got to package. I can only assume they gave me a fake address!!!!!! 4 months later, the package came back to me marked return to sender!!!!!! Now I am out almost $800 and I am very unhappy!!!!!!!!!!!!!!!!!!!!
Response from ChosgohearingFeb 26, 2026
Hello Naomi We are very sorry for the unpleasant experience this has caused you. This is definitely not what we wanted. We take your situation very seriously and hope to resolve it for you as soon as possible. Based on your description, we contacted the postal service, and they replied that the recipient's phone number or name was missing, making it impossible to contact the recipient. However, we checked and found that the return address includes the recipient's detailed name and phone number. Could this be due to incorrect information being entered? To resolve this matter as quickly as possible, please contact our customer service department and provide your accurate RMA code and order number. Our customer service staff will then contact you again to discuss a solution. We are very sorry for this problem. However, please don't worry, we will continue to serve you and resolve your issue. Thanks Chosgo Team