Danielle A.
complicated process and bad customer support
They sent me back my impression kits twice saying the impression would not work to create the guard and wanted to charge me $10 each time to do another impression. I reviewed the impressions both times before sending back and both times had fully captured my teeth. I decided to just cancel my order instead because I don’t want to deal with another impression that again may not be acceptable. They are not honoring a full refund and charging me for the impression kit and shipping ($25). This process had way too many complications and now I’m out money on a night guard that I’ll never receive.


