Erica
DONT PAY TO EXPEDITE
A little tight in the front. What really bothers me the most is they charge $25 for expediting and they claim it’s for getting it out of the lab in one day but then they send it snail mail and all in all the process took over three weeks while I’m in pain. When I told them I was unhappy that the $25 did not expedite. They were much less than helpful and refused to refund that portion of the order. Could’ve had a customer for life and now I’ll go somewhere else for my next one. It’s such a rude money grab to charge that $25. They should just expedite anyway because they want repeat customers. They couldn’t even send it priority. Never again. They don’t even have a customer service department. You send them an email and you get a very unhelpful email back.