Chit Chats is listed under Shipping & Logistics.
Chit Chats (chitchats.com) has 94 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Bill G.
They said that they tried to deliver but failed everytime....this went on for 6 days! Finally had to cancel order for refund from seller. Would never recommend such an unprofessional company. Absolutely the worst service that I've had in years...would give 0 stars if I could....
Tz
I've been trying to contact support with this company to see why my package has not moved and I only get automated responses. The company I ordered the item from stated a 6 day delivery guarantee and it's already been 10 days of no movement. Pretty mad considering how much the item was, so might have to contact the company for a refund at this rate.
Andre C.
J utilise cette entreprise depuis plusieurs années et tout a toujours été parfait , j envoie des colis a tout les mois sans soucis
Nestnuk
It took so long for delivery, My customer wasn't happy about it and asked for a refund while the package is on the way. It is very bad for my business. I'm happy with other mailing companies even though a bit more money, but my business goes smoothly.
Johnson H.
Use to be my go to buiscit, now i choose timtam its form is ALWAYS the same, chit chat quality has never been the same since i was 25. Chitcat lift your game the sweetness is revolting
WT
International Theft of Parcel - I've used Chit Chats for several years and been extremely happy with them ( 5 out of 5 stars). So then I referred a family member to them. Will shorten the story - because it took over a month to get the answer from Chit Chats. Individual sent a large parcel internationally to UK; insurance not an option offered by CC; parcel valued in the hundreds $. No insurance option was confirmed with counter clerk prior to dropping parcel off. Tracking said parcel wouldn't be delivered until after Xmas. Disappointing but what can you do. Then tracking rapidly updates days later to says parcel was delivered 3 days earlier at 11:58pm (midnight) on Dec 21st! Parcel never received (very trusted recipient). Sender spent weeks dealing with Chit Chats - who kept saying give us a few more days to investigate (which clearly they didn't do fully!). UK courier said parcel was signed for; they sent a photo - which showed a man's foot at an open door (no house # visible) - wasn't the correct house, wasn't the correct parcel. Everything was fraudulent about it. Clearly the parcel was stolen - and yet Chit Chats did everything to avoid the sender's calls and inquiries. Complete and utter runaround. CC didn't return calls as promised - and then after weeks just sent an email saying parcel lost, file closed. No compensation, no theft investigation, absolutely nothing. Sender continued to press - now all CC will do is return shipping cost - sender is out hundreds of dollars. So Chit Chats if you don't even care that your UK carrier is stealing, why would people trust you with their parcels??? I'm utterly disgusted and feel horrific that I recommended CC to my family member. As a business you need to do a much better job of protecting your customers and responding to your customers. Total fail Chit Chats. You have thieves working amongst your third party carriers - you should care about this!!
