Kristy S.
Very responsive
Very responsive. Great customer service. Great product!
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hair Care & Styling · Kansas City, Missouri
New
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2,295 approved reviews, newest moderated first
Kristy S.
Very responsive. Great customer service. Great product!
Elizabeth
Excellent response time and very friendly A+
Shanna F.
I have purchased Glam Waves in 3 different colours and I absolutely love it! The fibers are nice and the lace front is impeccable. I wish they had this in a copper red. Highly recommend.
Lorene P.
Always great service and delivery. I've never had an issue with any products, and will continue to use Chiquel to look fabulous every day!
Katia D.
Love that wig!!! Very flatering.
Luvdio S.
Customer service was FABULOUS so I feel bad giving a lower score. It's for the fact that the photos online do not match the products you receive. In fact, the one wig wasn't even close to what I received .They definitely made it right for me, but I had TWO wigs sent that didn't look like what I ordered. The replacement one is absolute perfection, but arrived after the event I needed it for, since I had to return the original. I know this is more on the wig companies themselves, but as sellers, I hope they will really put pressure on the wig companies to provide accurate representation of the product you will receive. It's already hard even to admit you need wigs, but to then not be able to trust when ordering, it's a whole other level of distress added. With the cost of wigs being hard for many of us to spend, it would be great to NOT have it be such a bad thing to deal with. I DO appreciate companies like chiquel, who are willing to make things right, but I wish it didn't need to work like this. Amanda, their social media rep has made it a bit easier, but we need better online photos to shop from, please..we don't even need fancy pics, just accurate. I should note that while they were great about giving me a store credit for the one, and an actual refund for the other, I still have to pay $19 twice to send the items back. If I had been returning because I just didn't like the wig, I would understand, but in my case it was not even close to the colour I wanted (& confirmed with customer service before ordering. I wish I could submit pics of it
Dora B.
Love my SantaBarbara madams latte rooted. Looks amazing
Debbie M.
It is the first time I had ordered from Chiquel so a little nervous about the process The team was fantastic and delivery was fast I will order from here again