Chillever.com Reviews | Read Customer Reviews of chillever.com

Chillever.com Reviews | Read Customer Reviews of chillever.com

Chillever.com reviews

239 approved reviews, newest moderated first

Allan
Jul 31, 2023
This company went the extra mile to…
This company went the extra mile to resend my order. I am very satisfied now.
Report
Coy C.
Jul 25, 2023
Good ordering site
Ordered item on 10th and received it on the 22nd in perfect condition. Twelve day timeline is good business Practice. Will recommend this site in the future.
Response from Chillever.comJul 26, 2023
Thanks for the glowing review! We're delighted to hear that your order arrived in perfect condition, and that you found our service efficient. We always strive to deliver a seamless ordering experience, and it's great to know that our efforts paid off. Your recommendation means the world to us, and we can't wait to have you back on our site soon!
Report
Maryellen E.
Jul 12, 2023
It was so easy to place an order and to…
It was so easy to place an order and to view it before placing the order. Also, all the great items to choose from.
Report
Brianna T.
Jul 7, 2023
Great customer service
There was an issue with the original purchase made and when I reached out to Chillever customer service they were able to fix the issue. No hassle or fuss and were speedy with response.
Response from Chillever.comJul 11, 2023
Thank you for taking the time to share your positive experience with Chillever customer service. We are thrilled to hear that our team was able to quickly and efficiently resolve the issue you were experiencing with your purchase. Providing excellent customer service is a top priority for us, and we are glad to have been able to assist you. If you have any further questions or concerns, please do not hesitate to reach out to us again. Thank you for choosing Chillever and we hope to serve you again soon!
Report
Kris E.
Jul 3, 2023
Such unique items!
Such unique items!! My husband LOVED his shirt!!!
Report
Joe E.
Jun 27, 2023
I still have yet to receive my shirt. Order# PP622392
I still have yet to receive my shirt i ordered and when i asked about it i was told to make sure the address was correct . Everything on my end was correct and the order still has not been received. I will never order another product from you guys and i will strongly urge others to do the same. Order# PP622392
Response from Chillever.comJun 28, 2023
Hello Joe, As mentioned in our previous email, the post office has confirmed that your order was delivered. However, since you haven't received it, we kindly request you to check the following: 1. Check with your neighbors to see if the package was accidentally delivered to them. 2. Contact the post office to inquire if they are holding the package for collection. 3. Get in touch with the shipping unit for additional information. We are always here to assist you, but in order to move forward, we need to determine why you haven't received the package even though it was marked as delivered on June 17. We appreciate your cooperation in resolving this matter. Thank you.
Report
Sharon C.
Jun 22, 2023
My order was short one billfold
My order was short one billfold, I contacted the company, had a response very fast that they were looking into it, next day they answered again and offered a refund or would send another billfold. Love the billfolds, gave to my sons and grandsons last Christmas, had to replace one,
Report
Tonia B.
Jun 16, 2023
Took longer than I thought
Took longer than I thought . Bigger than I thought
Response from Chillever.comJun 16, 2023
I'm sorry to hear that you experienced a delay with your shirt order and that the size was not what you were expecting. Our team strives to provide the best possible service and product quality, and we apologize for any inconvenience caused. Please reach out to our customer service team with your order details so that we can investigate and find a solution that meets your needs. We may be able to offer an exchange or refund depending on the circumstances. Thank you for your patience and understanding, and we hope to make this right for you.
Report