Chillever.comReviews of chillever.com

Response from Chillever.comMay 22, 2023

I'm sorry to hear that you had a negative experience with our company. We would like to assist you in resolving this issue, but we would need more information to locate your order and investigate what went wrong. Could you please provide us with either the order number or the email associated with the order so we can look into this further for you? We apologize for any inconvenience and look forward to hearing from you soon.

Response from Chillever.comMay 16, 2023

Thank you for taking the time to share your experience with us. We're glad to hear that you were pleased with the prompt response from our customer service team and that we were able to resolve the issue to your satisfaction. At our company, customer satisfaction is our top priority, and we strive to provide excellent service and high-quality products to all of our customers. We hope your granddaughter enjoys her milestone blanket, and we appreciate your business.

Response from Chillever.comMay 9, 2023

Hi Zachary Decker, We're so sorry to hear that your order was messed up. However, please let us know if your did order from CHILLEVER. If so, can you please provide your order number or send us an email at [email protected]. Our team is always willing to make things right for you. Otherwise, if the order is not from us, we kindly request you delete this review. Hope to hear from you!

Response from Chillever.comApr 20, 2023

Thank you for taking the time to leave us a 5-star review about our shirts. We are thrilled to hear that you are satisfied with your purchase and that our product met your expectations. We take great pride in providing high-quality products and exceptional customer service, and we are delighted to know that we were able to meet your needs. Thank you for choosing Chillever, and we look forward to serving you again soon.

Response from Chillever.comApr 20, 2023

Thank you for taking the time to leave us a 5-star review about our product. We are so pleased to hear that you are enjoying your purchase and that it has met your expectations. We strive to provide our customers with the best possible products and services, and we are thrilled to know that we have succeeded in doing so for you. We sincerely appreciate your support and patronage, and we look forward to serving you again in the future.

Response from Chillever.comApr 20, 2023

Thank you for taking the time to give us a 5-star review. We are delighted to hear that you had a positive experience with our service. We appreciate your kind words and look forward to serving you again in the future.

Response from Chillever.comApr 17, 2023

Thank you for taking the time to leave us a 5-star review about our blanket! We are thrilled to hear that you are enjoying it and that it has met your expectations. At our company, we strive to provide our customers with high-quality products and exceptional customer service, so it is always great to receive positive feedback like yours. Thank you again for choosing our product, and we look forward to serving you in the future.

Response from Chillever.comApr 15, 2023

We would like to apologize if your recent shopping experience with us was not up to your expectations. We would like to explain that our inventory includes adult items made in the US and kids' items made in the EU, which is why there may be a longer turnaround time for certain products. Additionally, we would like to clarify that the shipping fee you were charged is not an extra fee but rather for economy shipping only for orders over $100. We apologize for any confusion this may have caused. We would also like to inform you that your items were delivered on April 6, which is within our normal timeframe of 16 business days from the day the order was placed. We apologize if you were expecting a faster delivery, but we hope that you are satisfied with the products you received. If you still have any concerns or questions, please do not hesitate to reach out to us through email. Our team is always available to discuss any further issues you may have. Thank you for your understanding and we hope to have the opportunity to serve you again in the future. Best regards,