Chillever.comAt Chillever, we're all about creating heartfelt gifts that celebrate the bonds between loved ones. As a family-owned business, we're committed to offering personalized products of the highest quality.From custom-engraved jewelry to personalized home goods, our diverse range of products caters to every taste and occasion. Whether you're searching for the perfect gift for your mom, dad, sibling, partner, or friend, we have something special in store for you 🎁.
Chillever.com (chillever.com) has 239 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Kathleen J.
I was directed by Ashley Wilcon/Customer Service Agent to provide a different address for my order. I did not receive the order although it shows that it was delivered to my address. Please send my order to: Kamren Milne 256 Ferree Rd Ellenboro, NC 28040 The original order was under Kathleen Johnston. Order #: 16707
Nick R.
Everything was easy to find and price was fair.
Response from Chillever.comDec 12, 2023
Thank you for taking the time to share your feedback with us! We're delighted to hear that your shopping experience was smooth, and you found everything you needed easily. Our commitment is to provide both convenience and fair pricing, and we're thrilled that you recognized that. If there's anything more we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future! Best regards,
Joe P.
I want to thank you for all of your help on my lost package. This was a very special gift to a family member. I want to thank you again for all of your consideration on this matter.
Response from Chillever.comDec 4, 2023
Thank you for taking the time to share your experience, and we appreciate your kind words. We understand how important your package was, and we're delighted we could assist in replacing a new one. If you ever have more questions or need further assistance, please don't hesitate to reach out. We hope your family member enjoys the special gift, and we're here for you whenever you need us. Best regards,
Sharon
Highly pleased with the 3 adorable ornaments I received. The quality is great and such a wonderful keepsake. I ordered a bride/groom ornament last year for a family member and did again this year for another couple. The dinosaur ornament I ordered for a little one was precious! He was so thrilled to see himself riding a dinosaur since that's his favorite thing right now. The other ornament was personalized with name and picture for a baby. I was so excited over them!
Response from Chillever.comNov 29, 2023
Thank you for your glowing feedback! We're thrilled to hear you're absolutely great with the ornaments. It warms our hearts to know that our products have become cherished keepsakes, especially the personalized ones for your family members. The image of the little one excited about the dinosaur ornament is truly delightful! We appreciate your continued support and look forward to creating more special memories with you. Warm regards, Chillever Team
Darlene S.
Ordered bracelets for the girls in the family for Christmas. Something they could keep for a long time with the sentimental note. I mistakenly order one that said love mom instead of love dad. When I asked to just have the sentimental note sent stating love dad and I’d pay for it, Ashley Wilson ( customer service agent) emailed me very rudely. Saying how were we supposed to know you ordered the wrong thing. I never said you should know that. I’m asking if I can purchase a new note for in the box. VERY POOR CUSTOMER SERVICE and don’t recommend them for any purchases! I know all my friends and family will know to NEVER order from them! Sincerely a very disappointed customer!
Response from Chillever.comNov 22, 2023
Hi Darlene Sheffo, We sincerely apologize if you're unsatisfied with your purchase. As Ashley previously explained, our message cards are not sold individually. They are exclusively included when you purchase any of our necklaces, or bracelets which come with either a paper or a luxury box. This is because shipping the card alone would significantly increase the shipping cost, and it's challenging to ship the card without a box. If you happen to have ordered the wrong card, we would be delighted to offer you a 20% discount on another jewelry item of your choice. Additionally, you can request the specific card you desire to be included with that order. We genuinely appreciate your understanding regarding this matter. If you have any further concerns, please don't hesitate to contact us at [email protected]. Thank you once again!
Margery M.
Just what l wanted go congratulate the new United captain in our lives! The ornament is well designed and made. The package was well protected and arrived even earlier than expected!
Response from Chillever.comNov 18, 2023
Dear Margery Mars, Thank you for your glowing review on Chillever's Trustpilot! We're thrilled that our ornament was the perfect choice to celebrate the new United captain in your life. Your praise for the design, craftsmanship, and early arrival of the package has made our day. We're committed to delivering high-quality products and exceptional service, and your positive feedback motivates us to keep doing so. Thank you for choosing Chillever. We appreciate your support!
Jan T.
The ornaments were adorable and the turn around time was quick.
Response from Chillever.comNov 16, 2023
Hi Jan! We're thrilled to read your positive review! It's fantastic to know that you found our ornaments adorable, and we're pleased that you experienced a quick turnaround. If you ever need more adorable ornaments or anything else, feel free to reach out. Thank you for choosing CHILLEVER, and we appreciate your feedback!
Kevin
Great product fast shipping and awesome service very happy I bought my wife a throw blanket personalized for our anniversary and she loved it good quality will tell others
Response from Chillever.comOct 28, 2023
Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our product, fast shipping, and awesome service. It's wonderful to know that the personalized throw blanket you bought for your wife for your anniversary was a hit and that she loved it. Your recommendation means a lot to us, and we appreciate you spreading the word to others. Thank you for choosing our Chillever, and we wish you and your wife a continued happy anniversary celebration!
