Chill ChairReviews of chillchair.com

I absolutely love my ottoman! It only took 1 week to get to me too!

My experience was great from the first time using the sole mate foot massager from chill chair. I had a slight problem with it and it acted up and stopped working. I was immediately comforted that a new one was on its way. It arrived within 48 hours. Customer service has been nothing more than superior. My next purchase is the chill chair. Kudos to the entire team.

Just recently bought a chill chair. Unfortunately the chair was defective and it massage function was not working. I reached out to customer service and they immediately sent me a new one. Amazed how quickly they got the chair to me and it is working great. Best office chair I have ever had and it works perfectly. Thanks Chill team.

ABSOLUTELY FABULOUS!! Second one I am ordering for a gift. Their follow up/customer service was par excellence...

My husband & I are extremely happy with our Sole Mate - he is a pipe fitter & therefore is on his feet all day so he loves to get a foot massage at night while watching TV - well worth the money - the customer service is also outstanding ❤️

I had a great experience with Chill Chair’s customer service team. They were professional, responsive, and very helpful throughout the entire process. Every question I had was answered promptly, and they made sure I was kept informed every step of the way. The team was courteous, patient, and genuinely committed to providing excellent customer support. I really appreciate the smooth and hassle-free experience. Thank you to Rey and the entire Chill Chair team for the outstanding service!

Sole mate is a great product and is backed up by a company with really good customer service. I got a nice email checking in to ensure the delivery went smoothly and the product was meeting my expectations. Very happy so far!

Soup to nuts - this company and chair exceeded expectations. The ordering process - easy. Shipping - impressed, they ship quick and maintain constant communication re: your order. Phenonmenal. The chair itself - very comfortable. I was used to discomfort, so it takes a while for that whole pleasure thing to set in... the padding on the back panel - that covers the massage portion is thicker than I expected and very comfy you cannot feel the massage points. You can zip/unzip this - I keep mine on, just easier and it's simple to flip over/and back. The massage portion is absolutely fantastic. Not sure why I didn't do this sooner.! You have whole body and then other modes like back, neck, etc to choose from. Love this. It does give a timer on each of 10min - if at any point in time you change that - it resets that 10min. It also has multiple types of massage. Knead, A Knead, C Knead, Tapping, etc. Again - this chair if you are a person who drives like I do - sales manager for a large territory and also has a lot of desk chair time at the screen - this isn't an option - this is a MUST. save your health. i waited way to long to get this. There is no sense in being miserable. Now, in all fairness - the cost to me IMO - is substantial. But, I mulled it over and thought this is an investment. How often will I use this actually? If I'm using it 5 days a week a few times a day - that's like $2-$3 a day over the course of a year and then it's paid for itself. For my sanity, my comfort and me not being just an overall miserable prick to be around... yeah, easy purchase at that point. Customer service - they will reach out to you a few days after the purchase. I liked that actually, they care about your input and if you have comments. Normally, I would think that's something that is automated and you wouldn't get a response. I did - every point I made about how easy the installation was, but there was one area about the connection they missed on the quick install guide they may want to add - they noted that in their response. I would give this company an A+ and the chair itself - A++++++ I'm using it now while I write this!!! Thx! JZ.