Chill ChairReviews of chillchair.com

I had been considering a Chill chair for some time, mainly because this was to be a lounge chair not an office chair. I discussed with Chill who assured me that if it was not right I could return the chair for a full refund. It turned out that the chair was not right for me and they kept their word and I have had a full refund. Considering that the return was caused not by a faulty chair but simply because it didn’t fit my circumstances, they could not have done better. The communication was excellent throughout. May I wish you well in your business. David Veness

Ordering was easy, it arrived on time, and the follow up by customer service team was excellent! They made sure we got what we expected and that it met our expectations! Definitely recommend!

The foot stool arrived very quickly and well packaged. I’ve had it about a week now and it has quickly become my wind down before bed, each massage setting last 10 minutes, I have been using it through 3 cycles (so half an hour) mainly because it feels soooooooo good 😁. I have struggled with sleep for many years (various health problems) and have found from day one of using this I have fallen to sleep quickly and had good deep sleep, which has been a massive bonus as I didn’t know it would have this affect, I had literally got the foot stool to alleviate my tired achy feet. I have not encountered any problems since placing my order, but can say customer service has been brilliant. Messaging to make sure I got my delivery instructions, messaging when I’d just received the stool to check that it had arrived in good condition, messaging just now (which is what prompted me to leave a review) to check how I was getting on ok with the stool. The foot stool wasn’t cheap, but so far it has been worth every penny.

I purchased the Sole Mate Ottoman Foot Massager and it is absolutely brilliant. However after a week the right side air compressor stopped working to its full potential so I decided to contact their customer support. Angel, the Customer Care Specialist, got back to me immediately through e-mail. I was asked to send photo and video evidence of the defect. After the team assessed the issue I was later sent a brand new one out within days of notifying them. Special praise for Angel who kept me updated continuously through the process until the new one arrived, great customer service! Many thanks

Bought a chill foot spa for a friend with early onset of parkinsons and she has said it's amazing and really helped her feet, looks stylish and well worth it. Customer delivery and commnication was quick and easy too, Thanks Team

We have had out footstool for coming up to 12 months, and recently it just stopped working. I contacted Customer Service and they advised what to check, and asked for a video to be taken. There was not a solution, so they shipped a brand new one to us which arrived within a few working days. What excellent customer service, there are many companies that could learn from his.

I had an issue with my Sole Mate Ottoman Foot Massager after a little over five months of use, and I reached out to Chill Chair’s customer service. They were very responsive, helpful, and professional throughout the entire process. After explaining the issue and providing a video and the serial number, they took care of the problem and replaced the unit. I really appreciate how seriously they took my concerns and how easy they made the replacement process. It’s refreshing to experience this level of customer service. The product itself is great, and knowing that Chill Chair stands behind their products makes me even more confident in recommending them. Thank you to the Chill Chair team for taking care of me! Highly recommend! ⭐⭐⭐⭐⭐

The customer service was excellent - Jemreil and another colleague went out of their way to help me get my Sole Mate delivered at the second attempt after a mistake from the courier. It arrived tonight and already felt the benefit of my first massage session. Excellent product and customer service. Happy to recommend