Chill ChairReviews of chillchair.com

Excellent communication from start to finish. Quality product and received in a timely manner, even during the Xmas rush. Highly recommend

I recently purchased a massage foot stool from Chill Chair, and I couldn’t be more impressed. After about four weeks of use, I encountered a minor issue with the product. I reached out to their customer service, and I was blown away by how responsive and helpful they were. They quickly asked for a video of the issue and, once received, they promptly sent me a brand new replacement within a week. Throughout the entire process, they kept me updated and made everything smooth and stress-free. I highly recommend Chill Chair for their outstanding service and quality.

Refund was so easy

The ottoman exceeded my expectations and the customer service was pleasant. Highly recommended. Considering the chair for my home office. Husband loved his anniversary gift!

My chair has not arrived yet, however the experience with Rey and the team has been first class from the start. I was unsure about making a purchase at this price point, but their clear communication and genuine support made the decision easy. I will update this once the chair is delivered, although based on the service so far I am expecting it to be a ten out of ten.

We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got right on it & sent a new one. Practically instantly. We definately recommend this company above anything else!!!!

Havent tried the chair yet as it has just came. But Chill customer service is how customer service should be. Had a few questions and bam they were on it..excited to try it..

Order #37362 I purchased a chill soul mate. The customer service is exceptional. I’ve not come across another company like this. I had emails on the status of my purchase from factory to door. I then received emails on the condition of my arrived purchase. The constant checking in to make sure I’m completely happy with the transit time, condition on arrival, and the working condition has been so impressive. I’ve read the other reviews on here and ‘Chill’ are doing a great job. The Soul Mate massage footstool is absolutely amazing. The quality of build is really good. The operation of the massager is quite simply the most impressive and addictive experience of my long hard day. Unwinding after a 13 hour shift with my feet in the Soul Mate is so addictive and relaxing. I’m a size 9 and there is plenty of room inside. There are 3 settings for intensity. The 1st setting is very nice with a few moments of intensity lasting a couple of seconds each. The 3rd is obviously more intense and really squeezes your feet but this is my favourite. My partner prefers the 1st and finds the other settings painful. I suppose we are all different and each have different requirements from a massage. Some prefer it intense and others gentle. Soul Mate has balanced it well to meet all preferences. 10/10 Chill. I’m definitely going to be buying more products from Chill. Bardzo Dobrze!