Chill ChairReviews of chillchair.com

Quality products and great customer service. Prompt responses and solutions to all of my questions and concerns! Highly recommend!

The ease of communication through email was a pleasant experience. Their concern & prompt action in solving the issue of the product was refreshing. Replacement of the item was within two days...thankyou

It's rare that you have this level of customer support nowadays that you have no other option than to give the full 5 stars. Really fast delivery, great quality and worked right out of the box. Ironically the only issue I have is also a plus - there's a good weight to this item which confirms quality construction so is a tad heavy to move around on the carpet - I suggested some small semi-recessed marble castors would be a great addition. The actual massaging and all the rest takes ten minutes and at full strength doen't mess about - almost painful but you get a nice tingle when everything finishes. Wish more companies were like this.

Absolutely incredible product and customer service was outstanding throughout the process. Iv tried many different products but this is an orgasm of the feet moment.

I am beyond impressed with Chill Chair's customer experience along with the stewardship, attention and unparalleled level of customer service and dedication. I recently purchased both the chill chair office massage chair , and I also purchased the foot massaging ottoman. From the minute I placed my order, a team member personally reached out via email to keep me posted and to answer and questions or concerns I may have had. The foot massaging ottoman ended up having an issue on the right foot massage pocket, and Chill Chair responded immediately and sent me a replacement right away. This is an exemplary company that I highly recommend to anyone looking for an amazing product backed by an honest and reputable company for hardworking professionals who spend a great deal of time working at their desk.

I am always reticent to order anything from adverts I see on Facebook as I have had bad experiences in the past, which gave me a massive dilemma when I saw the Soul Mate advertised! It was a perfect gift for my wife, so I looked up chillchair.com on TrustPilot and saw the great reviews, so thought I would give it a go. I am so glad I did. Their customer service is superb. I added the complication of ordering over the Christmas period, but they were very apologetic about the delay in my order, so partially refunded me to compensate! The item was delivered along with excellent communications keeping me up to date, and it has been an instant success with my wife - she loves it both as a footstool and as a foot massager. If I had somewhere suitable to put one, I would order the Chill Chair, but would happily recommend this great company and their products.

Excellent services. Delivery on time using DPD courrier. Very good after sales. Would highly recommend this company, plus the foot massager is brilliant.

I can highly recommend this company. Their customer service is second to none, as is their products. Because I ordered close to Christmas my sole mate was on back order. I was regularly updated and received my order around the time they specified. The product is of a very high quality and was everything I expected and more. I had a slight issue with the heating element not working but they talked me through troubleshooting and when this didn’t resolve the problem they sent a replacement that I received within just a few days. I absolutely love the sole mate and if you decide to order I can guarantee that you won’t be disappointed. The programmes exceed the experience of a professional foot massage without the expense or need to step outside your door, It may help to point out that I ordered the orange unit and was slightly concerned that it may be too bright as it does look very orange on the website. When it arrived I was thrilled to see that it was in fact more of a tan colour and fitted in with my decor perfectly. Thank you to all, especially Angel who I communicated with the most.