Chili'sReviews of chilis.com

I called on 7/12/2023 and spoke to Lacey at the Chili's on Millerville at 10:53 am and 3:07 pm to inquire about my favorite drink "Tropical Sunrise" which I had not had since before Covid. I was asked to call back after 2:30 because a bartender wasn't confirmed for the evening. I called at 3:07 pm and Lacey told me to come on in and I would be taken good care of. Obviously, the evening crew didn't get the message. We arrived and ordered drinks. My friend received 3 drinks; I asked why was my drink continuously overlooked. I was finally told by the manager that they stopped serving this drink a month ago; however, the person I spoke to twice said it could be made. My friend's appetizer came out incorrect and my dinner was incorrect. They offered to correct it but at this point, I decided to cancel my order altogether. My main purpose for eating there was to get the drink I hadn't had since pre-covid. I would also like to mention when arriving we were told that the main dining area was closed because the AC was not working. It also appears they were extremely short-staffed. My experience was not good. I would give them a negative 10.

Food was cold and inedible. Ice cream melted and spilled. Potato’s tasted days old. Terrible experience and will not ever eat or order from here again.

I ordered the beef brisket quesadilla with mild Queso sauce and Guacamole from Chilie's restuarant The quesadilla was just a couple of 8" flour tortillas stacked, with at most 1 fingernail sized piece of fatty brisket on each of the 4 cut pieces. 1 of the pieces had no meat at all! To be honest there were a couple of them on the plate but all the same, The Guacamole was a small container with just a couple of pieces of avacado mashed up with no spices, and I don't know what the Queso Sauce was? Will never eat there again!

I really hated giving chilis one star because usually they're five stars for years. Yesterday I ordered the same meal I've been getting for years. I ordered the salmon and it was really really dry and they only gave me one tablespoon of mashed potatoes but over loaded my plate with broccoli I guess to make up for no mashed potatoes. The chicken sandwich was so tough my dog enjoyed chewing on it for a chew toy.

We went to Chili’s Brighton location on 6/4/2023. We usually go there 1-2 times a week and everyone is nice and friendly except this one server called Veronica (the one with purple strands in her hair). She is rude and condescending. We had problems with her before and reported her twice so far to the managers on duty. We entered today and heard the bar tender say to sit anywhere, so we sat at our usual booth. We waited for a while then Veronica came being annoyed and saying that this area is closed. We did tell her that the bar tender told us to sit anywhere but she said that it is not what he said and that we were going to ignore him no matter what he says. Anyways, having her accuse us of lying, we told her that we do not want her to be our server and we wanted anyone else instead. We understand there is a shortage of people working but we shouldn’t enable bad service and tolerate that! Eventually the manager came and apologized and we had another server who did a great job way better than grumpy Veronica!

Absolutely disgusting! No flavor and not worth the money! I will never order from Chili's again!

Employees are friendly and food is served quickly. I got the spicy shrimp tacos which are the bomb.

Chili's has become a very well-known restaurant in my family. It is where we celebrate special occasions and where we went t find out my sister was pregnant. The first thing we order is Texas Cheese Fries, they are the best thing on the menu. Chili's also has the best ranch ever. The staff is always attentive and understanding when a child makes a mess. overall chilis have some of the best food around and I love it.