Chili'sReviews of chilis.com

My husband & I went on a date night to Chili's in Merced, CA, only because it was the only restaurant still open at the late hr. When we were seated, there were crumbs all over the booth so my husband moved to the other side w/chairs. I was busy wiping off crumbs from my booth while the employee who seated us was telling us about their member's perks. He'd seen what I was doing but didn't offer to take care of it for me. As we were looking over the menu, I noticed our table was sticky. Our food came before my husband's salad because they forgot it, we had to ask for it. Our drinks were never refilled & went empty before our dinner was finished. We never made a fuss & while I was paying the bill through kiosk on table, it asked it there were any issues. I proceeded to answer the survey when the server came over & asked if I answered yes on the kiosk if there were any issues. It is unheard of that the employees know what's going on at the kiosk & had the audacity to ask me to skip the survey since the survey impacts her. I agreed & left the survey unanswered. While we were getting ready to leave, another employee came to ask what the problem was, our server informed him about the crumbs on booth & sticky table, he chuckled & said "have a good night". I can't believe how badly we were treated there, NEVER will we return to any Chili's. I was only going to answer the survey w/my grievances to the crumbs & sticky table but since I was denied that opportunity, I went ahead & voice ALL my grievances here. Customer service has taken a deep dive here.

Went to chilis in Southaven Ms. Never again! The waitress was very nice but the food was average. We had 2 southwestern egg rolls and 2 teas for $40! Could have gotten better for lower price somewhere else!

Overall taste and quality has dipped drastically... Even after complaining manager plays dumb There was no Recovery attempt Won't be visiting again

the burgers where grease , the fries where cold,

My son and I went to have lunch today. We ordered an appetizer and a drink. I went to wash my hands when I saw the manager coming out of the bathroom. I witness an employee coming out of a stall, he went and rinsed his hands (no soap) and went back to work in the kitchen. I told the manager what I witnessed. The manager just stared at me with no apologies. I guess this is acceptable... I was confused at his reaction, which was none. On the way home I had to stop and throw up because I was so disgusted. Location: Brooks City Base, San Antonio, TX

😡😡😡WE WERE RACIALLY PROFILED BY CHILI’S AND MANAGEMENT‼️WAITED while the servers watched. Seated at 10, didn’t receive my food till after restaurant was closed. Items were cold. Dishes dirty with floating particles in drinks. Bathrooms were nasty🤮‼️Stoves had to be turned back on, because I was forgotten. I WAS TOLD THIS BY THE WAITRESS‼️ There was only one more table to be served in the restaurant, besides ours. We were the only ones in the restaurant. It was 2 white people, who were served on time, and appropriately. Management refused to speak with me, after asking 5 times. Waitress said people were ready to go home, in and out, didn’t really care, and that’s why I hadn’t been served appropriately. Then proceeded to tell me it wasn’t her responsibility. Another (black) team member came over and apologized for how I had been treated, as if it was her fault SMH‼️I WAS TOLD TO FIND MY OWN WAY TO CONTACT CORPORATE LITERALLY‼️ Totally disrespected my kids‼️$81.00 = TO BE MISTREATED AND RACIALLY PROFILED‼️They Actually ran, and Told me not to post this‼️I RECORDED EVERYTHING‼️SHAME ON YOU CHILI’S‼️ EVERYONE HS THE RIGHT TO BE TREATED EQUALLY REGARDLESS OF RACE. OR RELIGION‼️ ⚠️ BEWARE OF CHILI’S‼️

We have always loved chilis in Huntsville Texas but just ate there the potatoe soup was watered down the broccoli was raw and the steaks over cooked. Was told new manager. Well he stinks🙄

I love going to eat here. BUT..I wasn't feeling that great and ordered to-go. Cajun chicken pasta and the soup and salad for $10ish. We'll, the soup and salad is a sad excuse for the price! The salad is in a small white circular container smaller than my hand and with the dressing container shaved in it, the salad container is only half full (maybe 4 bites of salad in container). Very disappointed and will not even return there to eat inside after this.