Chili'sReviews of chilis.com

I ordered ALEX'S SANTA FE BURGER & Texas Cheese Fries for pick-up. Neither were any good. Very bland & flavorless. Odd flavor. The fries used to come with a ranch sauce but it was missing from this order. I used to love Chili’s but not anymore. Disappointed.

I have brought this issue up for over 10 years.I love chips and salsa.And for some reason, chili's cannot make chips that are not greasy.My thought is perhaps hire someone that has a hispanic background that can fry corn chips that won't be greasy. I'm not sure why. This is so difficult for your restaurant. But seriously over 10 years I have fussed about this and there's never been a solution. I can make corn chips at home. That aren't greasy. I'm not Hispanic. Please rectify this problem. It seems like it's such a simple thing to do. Perhaps management doesn't really care because like I said 10 years. The last one I was in i had a plate full of really greasy chips to show the server even said that she's complained about it for 7 years.She brought the chips to the manager and they had no solution.

If I could give a NO star I would. We went Tuesday, just passed to celebrate a new job. It was ruined. Our server AMBER, was horrific. Ive never felt so snubbed in my life. Usually servers are nice and helpful, this woman was anything but. She rolled her eyes, and was rushing to take our order. All I can think of , was that she was doing her finishing work and didnt want to give her last table the attention we deserved. I had a 30 dollar tip ready, but she didn't earn a penny of it. Our food, was horrific. Ive never had such poor quality from Chili's, its normally our go to spot! But this time? Made me NEVER want to go back. My ribeye was NOT 10oz, it was paper thin and well done drenched in greasy butter. The fries cold and stale, not to mention the Mac and cheese tasted as if it had gone bad. I spent 80 dollars on food I could have cooked better at home and would have been cheaper. Thanks to the Manager, a very big man who did NOTHING. Just shrugged his shoulders and offered a desert for our night being ruined. Lesson learned, I don't know whats happening. But it would be nice, to sit down and actually be taken care of properly, which we were not. Im very upset and Im logging complaints everywhere possible, this is unacceptable and Im not happy.

I went to chilis with my son and ordered an appetizer and food. My 5 year old son said he had to go to the bathroom so I took him and our server came by and threw all our food away and it was too close to closing for them to remake it. What an absolute joke. I was pissed. I’ve never going back there

I ordered the Southwest Eggrolls. I got 4 very crispy that were nothing like the picture. Order was late and missing the dip. I wish I could post a pic on here. McDonald’s has better presentation!

Chilis was one of the places I could visit for a good frozen margarita at a decent price, now they've made them smaller added 2 bucks to the price because they use patron. The margarita taste like a sugar slushy just so terribly sweet. It saddens me that I'll have to cross them off of my "good frozen margarita" list. Luckily outback is across the street and they still have good ones. Bye Chili's keep your frozen sugar slushy. To make this margarita at home, just buy a bottle of patron, pour a cup of sugar and add a shot of water and a shot of patron to the cup of sugar stir and chill. That's what it taste like.

Ordered a "bowl" of soup for delivery and it literally is less than a cup of soup! $8.00 for this! Ridiculous!!

There was Roach on my napkin! Chili’s Valparaiso Indiana! We were told upon walking in, that the air air conditioning is out. The air conditioning seems to be an ongoing problem, as we were told the same upon visiting two months ago in may. This is now the end of July!