Chili'sReviews of chilis.com

I ordered boneless wings, which I asked to be returned because they were rubbery and frozen. The manager came to our table in an angry and aggressive manner. We will not be returning to the Chiles in Somerset, MA.

I went there with a couple of friends to have a couple of drinks and we had a nice time. John, the bartender who served us was very attentive and kind. He was engaging and didn’t miss a beat. A great experience and a lot of fun.

We went to Chili's in Montrose CO. The waiter gave excellent service. I ordered a salad which came with quesadillas. I also asked for butter for my husbands mashed potatoes. They are using what they call butter/oil (which tastes like rancid oil) to fry the quesadillas in and to use in place of butter, for on the potatoes. The flavor of it is nauseating. It has a very fake taste. Wake up Chilis! Do not ruin very good food otherwise by choosing something other than butter, which the flavor cannot be beat!

We've been to a number of Chilis with the best being in Rock Hill SC. Fantastic hamburger there! So... we stopped on the Fredericksburg (Southport) location anticipating a good meal. Nope - it was sorry - seems like the food was cooked and left to chill before being bought out to us. The loaded fries could not be lifted from the congealed cheese without cutting them out from the bowl with a knife. The restaurant was probably 10% full at 2:30 pm and a man was collapsed on his booth table passed out. No kidding. What a shame. We are through trying new Chilis restaurants. No, we didn't complain about our $48 "lunch" but absolutely deleted this one from our gps and attempting to get it from my memory. Hoping this review gets me over that experience.

I’m do a refund of $48.99 Waitress presented the wrong bill. Aug 31, 2025 4:17 pm I paid it and then was given the correct bill. I had to pay my full bill. Was told a refund would come in 10 business days. It’s been 18 days. They will not answer the phone to help resolve this issue.

I come to Chili’s in Jacksonville and didn’t even get a welcome in the door I order a triple dipper with half mozzarella with honey chipotle wings and missing my fries. I dine in the server was name Kaitlyn at Chili’s Grill & Bar Bartam Crossing #1174 13891 Saint Augustine Rd. Jacksonville, FL 32258 like this don’t make any sense something need to happen I need my money back that I payed for and this is the second time I came and this happen to me I can’t keep dealing with this why is I’m paying for my food that I missing. And my tripper dipper is uncooked. Red meat

Quesadillas were dry and hard as shoe leather. NO SWEET TEA !!!!!! Ribs were way too lean, no meat.

I've had throat cancer and am on a feeding tube, now after a year I am beginning to eat food again. We range from Mobile, AL to New Orleans. The best we ever had has been in D'Iberville MS. James the manager has it together. It was a Friday night on the casino coast. The place was packed. Line at the door. Waiters were nice and fast as well as polite. One kid went out a fire door and set the alarm off. James handled it like a gentleman. All was well. everyone was in an out in reasonable time. Food was perfect. The worst we have been to is in Mobile, AL on Shillinger. They had less than half full and the orders were getting screwed up and it was a train wreck. Took a most two hours to get out. NEVER again in Mobile.