Xenia Martinez M.
awful ..placed the order on August 9
awful ..placed the order on August 9 , paid for xpress delivery $15 (1 to 5 business days) , received an email on the 10th saying that my order was shipped without any tracking information , called customer service on the 15th , got a tracking # from Canada Post that only mention that a shipping label was created , called Canada Post that package was never handed to them , called them back on the 16th, the supervisor under the name of Juliet was unhelpful , basically they never shipped my items or are unable to track it , them she informed me that I have to wait 14 days to be issued a refund even though i was told the days before I could get it, conclusion I don't have my money or package, looks like they think that $200 worth of school uniforms is nothing and the school year will start soon, I will never will buy anything elso from the Children's Place , by the way their call center is overseas with untrained , rude agents. Once they get your money they stop caring about customers, thankfully I paid through PayPal which will be taking care of the issue for me.