Melissa A.
Great customer service
I had ordered Chi Dog fire for my dog who was diagnosed pancreatitis. I ordered the food for him, but he passed before he was able to enjoy it. My other dog has been eating it. And loves it! I did cancel my subscription simply because the corgi does not eat as much as the Golden. I have over a months supply.
Response from Chi DogAug 17, 2026
Melissa, I’m so sorry to hear about the loss of your Golden. Please accept our heartfelt condolences — we know how incredibly difficult it is to lose a beloved pet. We are glad to hear that your Corgi is enjoying the Fire Diet, though, and it certainly makes sense that you have plenty of food on hand since your Corgi eats much less. Whenever you’re ready and have worked through your current supply, we’d be happy to help you start a new subscription based on your Corgi’s proper weight, so the amount you receive is better suited to their needs. Sending our best to you and your Corgi. Warmly, The Chi Dog Team



