Chi DogReviews of chidog.com

Response from Chi DogJun 30, 2025

Hi, Thank you for your wonderful feedback! We’re happy to hear that you’ve had such a positive experience with our team. Our goal is to be more than just a pet food company—we’re here to support you every step of the way in your dog’s health journey. We're so glad to have you and your pup as part of the Chi Dog family! Warmly, The Chi Dog Team

Response from Chi DogJun 30, 2025

Hi, Thank you so much for your kind words and understanding! We’re truly sorry your first order didn’t arrive as expected, but we’re glad our team was able to make it right. It means the world to hear that your pup—especially with the challenges of pancreatitis and kidney disease—is enjoying the meals and getting excited at mealtime again. We’re grateful to be part of your dog’s wellness journey. Please don’t hesitate to reach out if you ever need anything! Warmly, The Chi Dog Team

Response from Chi DogJun 30, 2025

Hi, Thank you so much for your thoughtful review! We're thrilled to hear your pup is loving her new Chi Dog meals—and even more so that the Water Diet is working well for her IBD with a gentle, gradual transition. If you ever have more questions or need additional support, we’re always here to help. With gratitude, The Chi Dog Team

Response from Chi DogJun 17, 2025

Hi, Thank you for the feedback—we’re happy to hear your dog loves the food! We appreciate your suggestion on portion size, and we’ll be sure to pass it along to our team. If there’s anything else we can help with, feel free to reach out anytime. Best regards, The Chi Dog Team

Response from Chi DogJun 17, 2025

Hi, Thank you for the kind words! We're happy to hear the food delivery has been efficient for you. If there's anything else we can assist with, we're always here to help! Best regards, The Chi Dog Team

Response from Chi DogJun 17, 2025

Hi, Thank you so much for sharing this with us—we’re truly glad to hear your fur-baby is improving and enjoying the food! ❤️ If you ever need support or have questions, don’t hesitate to reach out. Warmest regards, The Chi Dog Team

Response from Chi DogJun 10, 2025

Hi, We appreciate your feedback. Thank you so much for your kind message—and a big thank you to Dr. Sally Lane for the referral! We’re so happy to hear that 15-year-old Stella is loving the food and had a smooth transition. It’s truly our mission to provide healthy, nourishing meals that support dogs at every stage of life, and it means the world to know it’s making a difference for your girl. If you ever have questions or need support, we’re always here to help. Give Stella some extra love from all of us at Chi Dog! The Chi Dog Team

Response from Chi DogJun 10, 2025

Hi, Thank you so much for the great feedback! We’re thrilled to hear that your dog is loving the food and that you’re pleased with both the quality of the product and your experience with our customer service. It truly means a lot to us. We're here anytime you need support. The Chi Dog Team