Chi DogChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Don C.
Easy to order. Prompt delivery
Response from Chi DogSep 2, 2025
Don, Thank you for the kind review! We take pride in a smooth checkout and quick, reliable delivery. If you ever need personalized portion guidance or recipe suggestions, just let us know, we're happy to help anytime! Warmly, The Chi Dog Team
Ellen
We are still on our first 2 weeks of feeding Chi Dog Water to my elderly dog Eddie Eyeballs. He's a very picky eater but LOVES chidog water to help support his renal system. And Bindi our younger dog is eating metal chidog. She also loves it and is slowly slimming down to a more normal weight.
Response from Chi DogSep 2, 2025
Ellen, This made our day—thank you! We love hearing that Eddie Eyeballs is happily eating Chi Dog Water and that Bindi is enjoying Metal. From a TCVM lens, Water (pork) is neutral/hydrating, which pairs nicely with extra moisture for overall kidney/urinary support (and great palatability for picky seniors). Metal (beef) is balanced and satisfying, so it’s a solid choice while Bindi slims toward an ideal weight. We're so glad they are thriving with their Chi Dog meals! Warmly, The Chi Dog Team
Laura H.
My dog has Cushings and needs a particular diet. He's doing well on his fire diet. Thank you!
Response from Chi DogSep 1, 2025
Hi, We’re so happy to hear that your pup is thriving on the Fire Diet! It’s wonderful to know our food is helping support his needs with Cushing’s. Thank you for trusting us to be part of his care—we’re honored to help keep him healthy and happy. Best regards, The Chi Dog Team
Missy P.
My calls to customer service have gone very well! All concerns addressed.
Response from Chi DogAug 27, 2025
Missy, Thank you so much for sharing this! We’re delighted to hear that your calls with our customer service team have gone well and that all of your concerns were addressed. We truly value your feedback—it helps us know we’re supporting you and your pup the way we should. Please don’t hesitate to reach out any time you need assistance; we’re always here to help. Warmly, The Chi Dog Team
Amy C.
The food is great, my dog loves it! Very nicely packaged. Customer service is very responsive.
Response from Chi DogAug 27, 2025
Amy, Thank you so much! We’re thrilled to hear your pup loves the food—and glad the packaging and our customer service hit the mark. If you’d like help with portions or recipe rotation, we’re happy to help anytime! Warmly, The Chi Dog Team
Deanna K.
The fact that my very picky dog has eaten Chi dog food for two weeks is amazing enough. It is so nice that the customer service individuals are helpful and pleasant as well.
Response from Chi DogAug 12, 2025
Deanna, Thank you so much for your kind words! We’re thrilled to hear that your picky pup is enjoying Chi Dog — that’s a huge win! It means a lot to know you’ve had a great experience with both our food and our customer service team. We look forward to continuing to serve you and your pup! 🐾 Warmly, The Chi Dog Team
Randi H.
Delicious product for dogs with specific dietary restrictions and THE BEST customer service.
Response from Chi DogAug 11, 2025
Randi, Thank you for the wonderful feedback! We’re so happy to hear your pup is enjoying our food and that our team has been able to provide the level of care and service you deserve. We truly appreciate your trust in Chi Dog! Warmly, The Chi Dog Team
Julie A.
I appreciate your quick response when asked a question and the shipment was timely as well. I can’t do auto shipping as I have limited freezer space so reordering is up to me. Finn loves his food so we will continue !
Response from Chi DogAug 7, 2025
Julie, Thank you so much for your kind words! We're so glad to hear that Finn is loving his food, and we truly appreciate your continued support. No problem at all on skipping autoship—we’re always here whenever you're ready to reorder. If you ever need anything or have questions, don’t hesitate to reach out! Warmly, The Chi Dog Team
