Chi DogChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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DG
Excellent customer service! Our dog really likes the food.
Response from Chi DogOct 8, 2026
Thank you so much for the wonderful review! We’re so happy to hear that your dog is enjoying the food and that you’ve had a great experience with our customer service team. We truly appreciate your support! Warmly, The Chi Dog Team
Solo T.
Always responsive and knowledgeable staff answers my calls or emails.
Response from Chi DogOct 8, 2026
Thank you so much for the kind review! We’re thrilled to hear that your dogs are loving their Chi Dog, and we’re especially happy that our team has been able to provide the support and answers you need. We truly appreciate you being part of the Chi Dog family! Warmly, The Chi Dog Team
Carol B.
My dog is doing well, I just hope there may be some options in the future with his Water diet.
Response from Chi DogSep 29, 2026
Hi, Thank you for sharing your experience! We’re happy to hear that your dog is doing well on the Water Diet. We appreciate your feedback about having more options in the future, and we’ll be sure to share your suggestion with our team. Thank you for trusting ChiDog to be part of your dog’s journey! Best, ChiDog Team
DrNic
Arrives frozen, even in mid summer! My dog’s needs for a cooling food are met with the Fire Diet and he loves it!!
Response from Chi DogSep 29, 2026
Hi, Thank you so much for your wonderful review! We’re happy to hear that your dog loves the Fire Diet and that your orders have been arriving frozen, even during the summer months. We truly appreciate you taking the time to share your experience with us and are so happy to be part of your dog’s mealtime! ❤️ Best, ChiDog Team
Ana M S.
Chi Dog is a very caring and professional company They answer any questions right away and always help you with were ever you need, is an amazing company and their food is just as amazing!
Response from Chi DogSep 24, 2026
Ana, Thank you so much for your wonderful review! It truly means the world to our entire team to hear that you've had such a positive experience with both our food and customer service. We're always happy to answer questions and help however we can. We're so grateful to have you and your pup as part of the Chi Dog family! Warmly, The Chi Dog Team
Ellen L.
dog loves the food
Response from Chi DogSep 24, 2026
Ellen, Thank you so much! We're thrilled to hear your pup is loving their Chi Dog meals! Nothing makes us happier than knowing our furry customers are enjoying their food. We truly appreciate your support! Warmly, The Chi Dog Team
Howard
It came frozen, the dogs love it. No side effects once transitioned from kibble completely.
Response from Chi DogSep 17, 2026
Howard, Thank you so much for sharing! We’re thrilled to hear everything arrived frozen and, most importantly, that your dogs are loving their Chi Dog! It’s also wonderful to hear they’ve done so well after making the full transition from kibble. Thank you for trusting us with their nutrition! Warmly, The Chi Dog Team
Toni N.
I spent the last three months trying to convert my cats to a veterinary renal diet. Both were in stage one renal failure, and they were unable to tolerate any of the prescriptiondiets currently on the market until I found the Chia cat water diet. I did my research on recommended food for stage one renal failureand spoke to the company? They were very responsive, and the water diet has the same levels as phosphorus and phosphorus to calcium ratio that the veterinary diets have so we decided to give it a try and the cats love it. It’s the first thing that they’ve liked since we started switching foods and we’re all very happy customers!
Response from Chi DogSep 17, 2026
Thank you so much, Toni! We know how challenging it can be to find a food that cats not only enjoy but also fits their individual nutritional needs, so hearing that both of your cats love the Chi Cat Water Diet makes us incredibly happy. Cats certainly have a way of making their opinions about food known! We’re also so glad our team was able to answer your questions and provide the nutritional information you needed to make an informed decision alongside your veterinary care. Thank you for doing your research, giving Chi Cat a try, and sharing your experience with other cat parents. Please give both kitties some extra love from all of us! Warmly, The Chi Dog and Cat Team
