Chi DogChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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mark H.
Dogs love the food. Would be nice if the package had two sides. So as to be able have two servings.
Response from Chi DogOct 3, 2025
Mark, Thank you! We’re so glad your pups love the food. Great suggestion on two-sided packaging—I’ve passed it to our product team. In the meantime, many customers portion a thawed tray into two to four meals and store the unused portion in an airtight container in the fridge. Appreciate the feedback! Warmly, The Chi Dog Team
Brenda A.
Delivery was on time and the product was kept frozen for easy unpacking to put into the freezer. Good follow up to make sure I received the order and if my dog liked the product.
Response from Chi DogSep 16, 2025
Brenda, Thank you so much for the wonderful feedback! We’re glad your order arrived on time and still frozen—and that our follow-up helped. If there’s anything else we can do or if you need feeding tips, just let us know. We appreciate you and your pup! Warmly, The Chi Dog Team
Camille A.
I have tried multiple kidney support diets for my aging shih tzu and Chi Dog is the only one he will eat. He eats this better than even his previous normal food; it is very obvious that this food is human grade, i can see all of the different ingredients clearly. The only improvement I could suggest would be more expeditious shipping.
Response from Chi DogJul 23, 2025
Camille, Thank you so much for this thoughtful review! We’re so happy to hear that your Shih Tzu is finally enjoying his meals! We put great care into using real, human-grade ingredients you can see and trust, so it means a lot to hear that it's making a difference. We also appreciate your feedback on shipping. While we aim to deliver as quickly and reliably as possible, we’re always working on ways to improve and will be sure to share this with our team. Thank you again for your support! Warm regards, The Chi Dog Team
Patti S.
My dog loves the food! I ordered the sample pack of Water Diet as she has congestive heart failure and the medications can overwork her kidneys. I gave 4 stars because I thought the shipping took longer than it should from time of order. But I will still start a subscription and set up a regular shipping schedule so I don’t have to worry about it.
Response from Chi DogJul 23, 2025
Patti, Thank you so much for your thoughtful review! We’re thrilled to hear that your dog is loving the Water Diet and that it’s supporting her needs with congestive heart failure. We also truly appreciate your feedback on the shipping timeline. While we aim to get orders out as quickly as possible, we understand how important timing is, and we're always working to improve. We're so glad you're planning to start a subscription—setting up a regular schedule is a great way to ensure you always have meals on hand without the worry. Please don’t hesitate to reach out if you need any help getting started or adjusting your schedule! Warmly, The Chi Dog Team
Emma
I would definitely recommend. My dog loves it. She is excited for meal time. When before she would graze on her food. It's easy to prepare. Even my husband helps and never has when I've tried different diets with my other dogs. The price is high but not extremely out of reach. Will be checking her liver enzymes in 5 months. Hoping to see positive results in her liver functions with the wood diet.
Response from Chi DogApr 9, 2025
Hi, Thank you for sharing your experience! We're thrilled your dog is enjoying meal times again and that preparation has become a family affair. We're hopeful you'll see positive results in her liver enzyme tests—please keep us updated! Thanks again for recommending us and for your trust in our food. Thank you, The Chi Dog Team
Teri S.
The dogs love it. I haven’t had sufficient time to really see how they respond so this rating could go up.
Response from Chi DogJan 13, 2025
Hi, Thank you for sharing! We're glad your dogs are loving it so far. We’d love to hear more as you see how they respond over time. Best regards, The Chi Dog Team
Dr. R.
I’m giving a good review due to my picky CKD (chronic kidney disease) Chihuahua really eating the food up, licked his bowl clean in one setting. Which for him was totally different from his normal “leave some” food behind self. I recommend Chi Dog to one of my clients who has a very picky CKD maltipoo and she gave me great feedback saying her dog loved the food and gobble it up. The only reason for me not giving an excellent review, is because the company does not make an equivalent food for cats.
Response from Chi DogNov 21, 2024
Hi Dr. Rainey, Thank you so much for your detailed review! We’re happy to hear that your picky Chihuahua with CKD enjoyed the food so much. We also appreciate you recommending Chi Dog to your client and are delighted to hear their Maltipoo loved the food too. We understand your wish for an equivalent option for cats, and we’ll certainly pass along your suggestion to our team for consideration. Thank you again for sharing your experience and for your thoughtful recommendation! Please don’t hesitate to reach out if you need anything. Best regards, The Chi Dog Team
Robyn L.
My dog is enjoying the food and has not had a seizure recently. I’m hopeful the wood diet will continue to make a difference
Response from Chi DogNov 21, 2024
Hi, Thank you so much for sharing your experience! We’re happy to hear that your dog is enjoying the food and that there have been no recent seizures—that’s wonderful news. It’s nice to know that the Wood Diet is making a positive impact, and we truly hope it continues to support your dog’s well-being. If you ever have questions or need any assistance, please don’t hesitate to reach out. Best regards, The Chi Dog Team
