ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
chidog.com
Website
chidog.com
Category
Pet Stores
Location
Claremont, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Claire,
Thank you so much for sharing that!
We’re so happy to hear that Finn loves his Chi Dog meals. Please give him some extra pets from our whole team, and let us know anytime if you’d like help with portions or rotating recipes in the future.
Warmly,
The Chi Dog Team
GT
Gilda T.
Great dog food and great customer service.
My three dogs are doing great on Chi Dog food. Their customer service is outstanding, going above and beyondto fix the issue, if you have a problem.
Response from Chi DogDec 3, 2025
Gilda,
Thank you so much for this wonderful feedback!
We’re thrilled to hear all three of your dogs are doing so well on Chi Dog, and it truly means a lot that you noticed our customer service. We always want to go above and beyond to make things right for you and your pups.
Thank you for being part of the Chi Dog family!
Warmly,
The Chi Dog Team
CV
Catie V.
Excellent food…..my dog loved it!
Excellent food…..my dog loved it!
Response from Chi DogDec 3, 2025
Catie,
Thank you so much for sharing this!
We love hearing that your dog enjoyed their Chi Dog meal so much. Your feedback means a lot to our team and helps us keep doing what we do for pups like yours.
Warmly,
The Chi Dog Team
SH
Sonia H.
Thank you
Thank you! Great food!!
Response from Chi DogNov 20, 2025
Sonia,
Thank you so much for your kind words and for feeding your pup Chi Dog!
We’re so glad you’re happy with the food – we appreciate you being part of our Chi Dog family!
Warmly,
The Chi Dog Team
KV
KVLVT
They were honest about something serious
This is the only Fresh Food company that sent out a statement regarding tartarate crystals that are showing up in dogs who are being fed a fresh food diet. No other company sent out an email or explanation of what was going on. I respect this. While this is more cost effective for smaller dogs, I wouldn't be opposed to trying it on my Malinois or Corgi.
Response from Chi DogNov 17, 2025
Thank you so much for your thoughtful review!
Transparency and education are very important to us, which is why we make sure to communicate openly about things like tartrate crystals and any other nutritional topics that can affect dogs on fresh food diets. Our goal has always been to help pet parents understand why things happen and how real, balanced food supports long-term health.
We’re so glad you value that approach. If you decide to try Chi Dog with your Malinois or Corgi, we’d love to help you get started with the right recipes and portions.
Thank you again for your trust and for recognizing the care we put into every detail.
Warmly,
The Chi Dog Team
TA
Timothy A.
Excellent product
Excellent product my dog loves it and his pancreatitis is quiescent
Response from Chi DogNov 17, 2025
Timothy,
Thank you so much for sharing this — we’re thrilled to hear your dog is doing so well!
That’s exactly what we love to see. Our Fire Diet was designed with lean turkey and low fat ingredients to support digestive health and inflammation, making it an excellent option for dogs with pancreatitis. It’s wonderful that his pancreatitis is quiescent and he’s feeling great on Chi Dog!
We truly appreciate you taking the time to share your experience — give your pup some extra pets from all of us here at Chi Dog!
Warmly,
The Chi Dog Team
LG
Laura G.
Highest quality ingredients and…
Highest quality ingredients and delicious flavors that my dog loves!
Response from Chi DogNov 17, 2025
Laura,
Thank you so much for the kind words! We’re thrilled to hear your dog is loving the meals and that you notice the high quality of our ingredients.
Every Chi Dog recipe is made with whole, human-grade meats, fresh vegetables, and healthy grains, gently cooked and balanced by a board-certified veterinary nutritionist. Each meal is also based on Traditional Chinese Veterinary Medicine (TCVM) principles, designed to support health and balance from the inside out.
We’re so glad your pup is thriving on Chi Dog — thank you for being part of our community!
Warmly,
The Chi Dog Team
DM
Derek M.
My elderly dog with Cushing’s loves it!
I have an elderly dog with Cushing’s Disease. She was losing her appetite and losing a lot of weight. We went through 4 foods until finding one that she had the appetite and desire to eat including kibble, freeze dried, and fresh. Finally we landed on Chi Dog. While we do add a few vet recommendations to the food to help her gain weight and muscle, my pooch seems to really enjoy the texture and taste of the Chi Dog Fire Diet. It’s actually shredded turkey and veggies. It doesn’t turn into some mush like other frozen foods. A vet tech from Chi Dog actually reached out to check on my pooch and gave solid recommendations to help with her low appetite, and ensured us that we could speak to a veterinarian on staff if desired. Chi Dog is the only food that my pooch will clean her bowl for at every meal time! I can’t tell you all how much relief we feel now that my pooch is eating regularly and is excited for meal time again. 🥹 Highly recommend!
Response from Chi DogNov 17, 2025
Derek,
Thank you so much for sharing this review!
We’re so happy to hear your sweet girl is enjoying the Fire Diet and eating regularly again. For dogs with Cushing’s disease, the Fire Diet’s cooling and anti-inflammatory ingredients — like lean turkey, carrots, and broccoli — help support balance and calm internal “heat,” which can contribute to appetite loss and restlessness. The shredded texture and real, human-grade ingredients also make it easier to enjoy and digest.
Our team, including our vet techs and veterinarians, genuinely cares about helping each pup feel their best, so we’re thrilled to hear that outreach made a difference. Knowing she’s cleaning her bowl and regaining weight is exactly why we do what we do.
Thank you again for trusting us and for recommending Chi Dog — give your pup some extra love from all of us!
Warmly,
The Chi Dog Team