Chi DogReviews of chidog.com

4.6863 reviews
Pet Stores
N Indian Hill Blvd 310, Claremont, California

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Chi Dog

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About Chi Dog

ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.

Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: chidog.com
Website: chidog.com
Category: Pet Stores
Location: Claremont, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Chi Dog

Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: chidog.com
Website: chidog.com
Category: Pet Stores
Location: Claremont, California
Listed on Five Star Index: 2026

Tara R.

Jan 8, 2026

My cat with IBS loves this food

I have three cats, and my one male; Shadow was diagnosed with gastritis or possible IBS a year ago. He’s only three years old, and was never a picky eater as a kitten. I have tried so many diets for him, and he was on a raw diet; but that doesn’t work for him unless it’s freeze dried. Also, most commercial raw has other ingredients that he can’t eat. The freeze dried raw is too costly to feed exclusively. This is the ONLY cooked food recipe from Susan Tixton’s Thruth About Pet Food List that he likes/ingredients he can tolerate. In fact, all three of my cats love this food. So far I’ve only tried the turkey& pumpkin recipe(pumpkin is one of Shadow’s favorite ingredients). I hope the pork and sweet potato recipe works as well(other processed foods with sweet potato gave him GI upset). Please make more cat recipes! I really appreciate no fish/fish oils or chicken…makes all three of my crew itchy. Rabbit, kangaroo(the Rx canned food Shadow currently eats is kangaroo), and venison; are also well liked around here. I find novel proteins are better tolerated with my crew. I was reluctant to try this food because usually my cats don’t like fresh cooked food, but I’m so glad I took a chance! I hope this helps other pet parents. It’s been a real struggle getting Shadow to even want to eat some days, and as soon as I put a tiny amount in his dish to try…he ate every morsel! No stomach upset. Thank you Chi Dog! I’ll be a return customer.

Response from Chi DogJan 19, 2026

Hi, Thank you for sharing Shadow’s story. We know how challenging GI issues can be, and we’re truly glad to hear that the turkey & pumpkin recipe is working well for him and that all three of your cats are enjoying it without issues. We appreciate your feedback and protein suggestions and will be sure to share them with our team. Thank you for giving Chi Cat a chance and for trusting us with Shadow’s care. The Chi Dog Team

Chi Dog reviews

Showing 703 reviews with 5 stars · Clear filters

Sydelle R.
Jan 10, 2026
Response time
Always quick to respond, with answers to your questions
Response from Chi DogJan 19, 2026
Hi, We’re glad to hear our team has been quick and helpful. We really appreciate your feedback! Thank you, The Chi Dog Team
Tara R.
Jan 8, 2026
My cat with IBS loves this food
I have three cats, and my one male; Shadow was diagnosed with gastritis or possible IBS a year ago. He’s only three years old, and was never a picky eater as a kitten. I have tried so many diets for him, and he was on a raw diet; but that doesn’t work for him unless it’s freeze dried. Also, most commercial raw has other ingredients that he can’t eat. The freeze dried raw is too costly to feed exclusively. This is the ONLY cooked food recipe from Susan Tixton’s Thruth About Pet Food List that he likes/ingredients he can tolerate. In fact, all three of my cats love this food. So far I’ve only tried the turkey& pumpkin recipe(pumpkin is one of Shadow’s favorite ingredients). I hope the pork and sweet potato recipe works as well(other processed foods with sweet potato gave him GI upset). Please make more cat recipes! I really appreciate no fish/fish oils or chicken…makes all three of my crew itchy. Rabbit, kangaroo(the Rx canned food Shadow currently eats is kangaroo), and venison; are also well liked around here. I find novel proteins are better tolerated with my crew. I was reluctant to try this food because usually my cats don’t like fresh cooked food, but I’m so glad I took a chance! I hope this helps other pet parents. It’s been a real struggle getting Shadow to even want to eat some days, and as soon as I put a tiny amount in his dish to try…he ate every morsel! No stomach upset. Thank you Chi Dog! I’ll be a return customer.
Response from Chi DogJan 19, 2026
Hi, Thank you for sharing Shadow’s story. We know how challenging GI issues can be, and we’re truly glad to hear that the turkey & pumpkin recipe is working well for him and that all three of your cats are enjoying it without issues. We appreciate your feedback and protein suggestions and will be sure to share them with our team. Thank you for giving Chi Cat a chance and for trusting us with Shadow’s care. The Chi Dog Team
Erika J.
Jan 8, 2026
My dog likes the foot and I am happy
My dog likes the foot and I am happy
Response from Chi DogJan 15, 2026
Hi, We’re happy to hear that your dog is enjoying the food and that you’re happy too. We truly appreciate you sharing your experience with us! The Chi Dog Team
Liz L.
Jan 6, 2026
Absolutely love this dog food
Absolutely love this dog food! It's very high quality and most importantly, my dog loves it. My holistic vet recommended Chi Dog after suggesting I get my girl off kibble to improve her health. Her health has improved, her coat is gorgeous now and she looks (and acts) better overall. Highly recommend!
Response from Chi DogJan 15, 2026
Hi, Thank you for sharing your experience! We’re happy to hear that your dog loves the food and that you’re seeing such wonderful improvements in her health, coat, and overall well-being. It means a lot to us that Chi Dog was recommended by your holistic vet and that it’s making a positive difference for your girl. We truly appreciate your recommendation and your trust in us! The Chi Dog Team
Big dog M.
Jan 6, 2026
Delivery time good
Delivery time good, still working through product, dog is transitioning well, the price is slightly higher than any other fresh food delivery service. Wil have to see if it helps with the health issues.
Response from Chi DogJan 14, 2026
Hi, Thank you for your review! We’re glad to hear the delivery was on time and that your dog is transitioning well to the food. We understand that fresh, high-quality diets can be an investment, and we hope it makes a positive difference for your dog’s health. Please don’t hesitate to reach out if you have any questions or need guidance during the transition. The Chi Dog Team
Racquel
Jan 1, 2026
My dog loves the food
My dog loves the food. Shipping was quick and items well packed for easy storage
Response from Chi DogJan 13, 2026
Hi, Thank you for your kind feedback! We’re glad to hear that your dog loves the food and that everything arrived quickly and well-packed for easy storage. 🐶📦 We truly appreciate you taking the time to share your experience, and we’re always here if you need anything at all. The Chi Dog Team
Briitni K.
Jan 1, 2026
Great food & upbeat pup!
Great food - my dog loves it and it is helping him lose weight immediately. Food is everything for both humans and dogs and this is making such a difference for him (you are what you eat - you feel what you eat). My dog seems more upbeat as well - he is approaching 13 years old and this diet change is having a very positive impact on him!
Response from Chi DogJan 13, 2026
Hi, Thank you for sharing this wonderful experience! We’re happy to hear that your dog is loving the food, losing weight, and feeling more upbeat—especially at nearly 13 years old. You’re absolutely right: what we eat truly makes a difference, and it means a lot to know that this diet change is having such a positive impact on his health and happiness. Thank you for trusting Chi Dog with his nutrition, and please don’t hesitate to reach out if you ever need support or guidance. The Chi Dog Team
Dorothy G.
Dec 31, 2025
First time ordering
First time ordering. Easy, informative, was able to choice the food I needed for my dog. Would recommend to anyone
Response from Chi DogJan 13, 2026
Hi, Thank you for your kind feedback! We’re happy to hear that your first experience ordering was easy and informative, and that you were able to choose the right food for your dog. We truly appreciate the recommendation and are grateful to have you as part of the Chi Dog family. If you ever have questions or need assistance, we’re always happy to help! Thank you, The Chi Dog Team

Chi DogReviews of chidog.com

About Chi Dog

About these reviews

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Chi DogReviews of chidog.com

Chi Dog reviews

Response time

My cat with IBS loves this food

My dog likes the foot and I am happy

Absolutely love this dog food

Delivery time good

My dog loves the food

Great food & upbeat pup!

First time ordering

About Chi Dog

About these reviews

More in Pet Stores, California

Boomerang Pet ID Tags

ArcataPet.com

Pop's Birding

Blackwater Aquatics

Chi Dog reviews

Response time

My cat with IBS loves this food

My dog likes the foot and I am happy

Absolutely love this dog food

Delivery time good

My dog loves the food

Great food & upbeat pup!

First time ordering