Suzanne B.
On time as promised.
On time as promised.
Response from Chi DogMar 17, 2026
Hi, Thank you for your feedback! We’re glad to hear your order arrived on time as promised. We appreciate your support! Best regards, The Chi Dog Team

ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Suzanne B.
On time as promised.
Response from Chi DogMar 17, 2026
Hi, Thank you for your feedback! We’re glad to hear your order arrived on time as promised. We appreciate your support! Best regards, The Chi Dog Team
Julio Inwood Animal C.
My diabetic 14 yr old cat, loves this diet and his coat looks radiant and has gained some much needed weight.
Response from Chi DogMar 17, 2026
Hi, Thank you for sharing your experience! We’re glad to hear that your 14-year-old cat is enjoying the diet and that it’s helping with his weight and coat. We really appreciate your feedback and are thrilled to be part of his health journey! Best regards, The Chi Dog Team
Pam K.
Very easy company to work with and Gus loves his fire diet!
Response from Chi DogFeb 25, 2026
Pam, Thank you so much for the kind words! We’re really happy to hear it’s been easy working with us — and even happier that Gus loves the Fire Diet! If you ever need help adjusting your shipment timing, portions, or want to try another diet in rotation, we’re always here to help. Warmly, The Chi Dog Team
Anne
We love Chi Dog!! More importantly our dog loves it!
Response from Chi DogFeb 25, 2026
Anne, Thank you so much! We love hearing that — and we’re especially happy your pup is loving Chi Dog too. If you ever need help with portions, rotations, or your next shipment, we’re always here! Warmly, The Chi Dog Team
Alyssa L.
Cat really likes it especially when warmed up a bit. Definitely high quality food
Response from Chi DogFeb 25, 2026
Alyssa, Thank you so much for sharing! We’re thrilled your cat is enjoying it — and you’re spot on: a quick warm-up can really boost aroma and make it even more enticing. We truly appreciate the kind words about the quality! Warmly, The Chi Dog Team
Barry R.
Great communication throughout the ordering, delivery and follow up. My dog is loving the food.
Response from Chi DogFeb 25, 2026
Barry, Thank you so much for the wonderful feedback! We’re really glad the communication felt smooth from ordering through delivery and follow-up — and even happier that your dog is loving the food. If you ever need help with portions, rotations, or subscription timing, we’re always here. Warmly, The Chi Dog Team
Carol W.
My dog absolutely loves this food. After I heat it and stir, it seems to expand on the plate. There is always more than enough. I also like the texture and it smells so delicious. I feel good about feeding my senior dog this healthy food.
Response from Chi DogFeb 24, 2026
Hi, Thank you for your wonderful review! We’re happy to hear that your dog is loving the food and it’s great to know that mealtime is something they truly enjoy. We’re glad you feel confident feeding it to your senior dog. Providing nutritious, high-quality meals that support their health and happiness is exactly what we strive for. Thanks again for sharing your experience The Chi Dog Team
Julia
So far so good! Product was packed very well and came frozen and intact. My only issue was the very confusing instructions on how much to feed my dogs. I eventually figured it out myself, so not really a big deal.
Response from Chi DogFeb 10, 2026
Hi, Thank you for sharing your feedback—we’re glad to hear the food arrived well packed, frozen, and in great condition 😊 We also appreciate you pointing out the confusion around the feeding instructions. That’s helpful feedback, and we’ll be sure to share it with our team as we work on making our guides clearer and easier to follow. If you ever want help double-checking portions for your dogs, we’re always happy to assist. Thanks again for taking the time to leave a review, and we’re glad things are going well so far! The Chi Dog Team