Chic SoulReviews of chicsoul.com

They used to have cute things, I'm not sure what has happened but quality, designs and service are all down. Returns are at a charge. You do not get your money back even if you return immediately only a credit, at diminished value. I waited and waited and chose carefully and I just got my order on credits and it's crap. crap material. Looks like a tent. I do not want to return and lose more money to try to buy something else that is crap. I have things from years back that are nice designs and nice material. What gives?

Why offer a freebie with an order when you argue with customers about sending it? Had to fight tooth and nail to send me my freebie that your Facebook page and personal email offered! Been shopping for years but NEVER AGAIN!!!

This is a scam! They are thiefs as they take your money, promise goods that don't get delivered. When you chase them, they don't answer emails and the order link stops working after 30 days. You can't report a problem with'shop' less than 30 days and can't submit a complaint without a valid URL. Absolute scam! I'm annoyed I didn't use PayPal as I normally do!

Very cheap clothing. Most items get holes after 1-2 washes. It is not quality and definitely extremely overpriced. They are taking advantage of the plus sized shoppers who desperately want cute clothing. Avoid this online store! Returns are not free no matter what and they will not refund you full price or anything. Just store credit-minus their crazy fee-to purchase more cheap items that won’t last. So sad. I gave it many chances! This is an in general review for anyone looking to order through them. I have felt this way for many purchases.

I have not received my item still and have emailed three times. No way to contact for a refund. Terrible as I'm out of pocket and have no item to show for it. DO NOT ORDER FROM THIS COMPANY

Awful service I placed an order in February it has been sat saying ready to ship since then. I have emailed 3 times for some information on my order and when I can expect it and no response. I have tried both email addresses they have online and neither gets a response. Avoid at all cost, dodgy company that are just there to rip people off.

I ordered a pair of white leather boots and they sent me some brown and pink boots.I ask for a refund or send me the correct boots they said sorry but we can only refund you 20% which $12.83.I paid them $73.64.This places is a rip off . Please do not order from this place.This place should be put out of business.

The two sweaters I ordered were two small. Their return policy is only to get a store credit, as if I want to order anything else. And they deduct anywhere from 8 to 11 dollars return fee per item. Stay away from these people. The quality of the sweaters weren't great. They both felt really cheap. Won't be shopping here again, they can keep their stupid store credit.