Chico'sReviews of chicos.com

So ; I ordered a 10p on line jeans. What I received was a 6p which obviously did not fit. Upon calling Chios I was told that I have to wait for 2 weeks to get a return label which would be paid by Chico’s. I’m still waiting for over 2 weeks after calling 4 times and waiting for 20 minutes every time. Bad bad customer service and care.

I'm one of the first fans of Chico's when it started. The clothes were well made, great designs, and Synergy had wonderful long lasting knits some of which I still have. Over the years quality has faded and today is a ghost of itself. Little cost saving annoyances like no more pockets in shirts, and ho-hum styles of everything the same. Pants in weird bubble butt pullon styles are cringe. Cheap looking no iron (that you have to iron) shirts in man tailored butchy long flap style. Fabrics are now cheap and the floral & other designs look like couch fabric from the 70s. I'm over 60 and those designs look like MY grandma! And we all know prices are insane so you can use passe "discount" tactics to lure us in. It's not working. I've gone from buying whole season collections to maybe two items a year. Bye bye Chico's. You're the master of your own demise.

I am a "clothes horse," and shop at many different stores including Chicos. I have 2 recent complaints. 1st I have ordered a few different slub t shirts from Chicos. 3 different times I wash them, on a delicate cycle, and they ALL end up with pin holes. Of course I have had each shirt over 30 days, so have finally just decided to not buy anything with that material again. I am just not a complainer normally!! This 2nd issue just happened. I received a $25.00 cpn in my rewards acct a while ago. 3 days ago I decided to place an order. The next day,I found another item that I really wanted and of course had already used the cpn. This morning, I received another offer for $25.00 off my purchase, so I decided to order the item that I wanted and use this new cpn too. I could not get it to go through, so I called Chicos directly. This situation has happened to me other times when ordering from many other companies, and they are ALWAYS so helpful. In fact, they typically add on free shipping, or an even bigger discount for my time having to call for help. Well you would have thought I was taking $$$$ directly out of the CEO'S pocket!!!! My experience was the rep was extremely unfriendly, abrupt, was waiting on me to read the TINY TINY rewards code, instead of jumping right on and helping me. Its been my experience that they have a provisional amt that they can automatically use in this type of situation. Nope nothing, just TOO BAD FOR YOU!!! REALLY!?!? Well I have plenty other stores that jump at my business, and that's where I'll be shopping from now on. Good bye Chicos, and I have a feeling you could care less, because that's the exact feeling that I got this morning from my call with your customer service rep.

Chico's sent me an email with an offer for "$50 off $100+". When I tried to redeem this offer, it came up as invalid. I tried reaching out to the customer service chat. The agent I spoke with told me "We never send out an offer like that" despite the fact that an email with that offer was in my inbox. She offered absolutely no way to resolve the situation. I tried calling the customer service line. My first call was cut off after 5 minutes on hold with no opportunity to speak to a representative. I sent an email to the customer service address trying to explain the situation. I called the number a second time and spoke to an agent who again told me "We have no record of sending you that offer." and again offered no resolution for solving the problem. He did provide me with an second email to send screen shots of my offer email to in order to see if they could help. I never received a reply from EITHER of these emails. I started commenting on Facebook posts to see if this would get anyone's attention. After waiting several days with the first post being ignored, I commented on a second post. It took at least a day to get a reply to that post to please private message them to see if there was a potential resolution. When I did, the reply led with the statement that they had replied to both of my emails and I must have missed the response. I have searched my inbox and spam fold every day since the incident started and no replies came up. Multiple other opportunities to spend money with Chico's arrived, but not replies to my request for help. Somewhere in this process, I received a promotional text with the same "$50 off $100+"...(the offer that they never sent me). The Facebook message also claims that they have "put notes on my account" so that I can now redeem the offer that they claimed they never sent me and took over a week to reply with any kind of contact. In the meantime, the item I most wanted to purchase sold out in my size, and the other items that I looked at to reach the spend threshold have increased significantly in price. I've also come here and seen the reviews left by several others. It appears that I may have dodged a sketchy situation by not being able to place this order. I'm now adding my voice to the course of those suggesting you proceed with EXTREME caution before ordering directly from this company. I had been a fairly loyal customer for some time, but simply can't trust trying to do that at this point.

Zeer slecht kleding terug voor retour voor de juiste maat Maar ze geven niet thuis GTOOR OPLICHTERS BEDRIJF NOOIT WAT KOPEN ZEER SLECHT BEN ZEKER VOOR MIN €200 bestolen Gr Billy

I have absolutely loved Chico garments for many years. I have worn some until they had holes in them. I found the quality superior. This time, I bought a summer cardigan. The website gave me a 20% discount but when I went to check out it asked for the discount again. When I put it in it wouldn't let me check out. I ultimately got my money back. The real issue is that the quality of the cardigan was absolutely horrible. It is made of a cheesy synthetic fabric and actually itches. It came looking faded. What happened Chico's?????

I have been a Chicos' customer for years - and wear a lot of their clothes. However, my recent experience has shed a dark light on customer service. After not receiving credit back on my gift card used when returning an item, I called the store. They referred me to Corporate Customer Service. It was obviously an international call that took over an hour! At my request, I finally asked the agent to refer me to his supervisor/manager. What I then received was an email. My credit for the return will be mailed on a gift card in 2 to 3 WEEKS. I specifically requested that the refund be added to my current card, rather than send a separate gift card WEEKS away - and risking theft for a gift card sent in USPS mail. For a company to use an international customer service is a slap in the face to their customers. This will NOT help their business, including from my own choice whether to continue buying from Chico's.

Entered store in Columbus Ga, literally had older saleswoman brush past me as she was stocking items, no excuse me or anything. Not asked if i wanted a room started and had to ask for one. Never checked on while in dressing room. They noticed me leaving and asked if I hadnt found anything. I told them I would have asked for another size but no one every asked. All three huffed like I was rude. Your store was rude. How far they have fallen.