Chick Fil-aReviews of chick-fil-a.com

Poor customer service on S Broadway.Englewood,CO

For the two Chick-fil-a locations near me, I'm blown away by how consistently good they are. The food and orders are always correct, the app works quite flawlessly and the team is very courteous and competent. I have been to other locations that I'd only give a 4 out of 5 but that isn't my experience. I grab a breakfast bowl maybe 2 or 3 times a week and cobb salad or chicken nuggets for lunch/dinner one or two times per week. I've always felt more than safe during COVID. Hands down - a well run organization that give great service, food and experience.

West Tennessee Street. Wendy one of the store Manager very disrespectful. Feels she is very racists. Walks off when she see a black person needs help. All workers standing around. Just not good customer service. Need to treat everyone fairly.

Went to try chick fil-a again, giving it another try. Cause the last 2 have been cold or just yuck taste. So many workers in small work area, behind the ONE & only cashier, must be about 10 people floating around. Waiting about 45 min total, cause they got our order wrong, trying to eat chicken sandwich but bun keeps falling apart. Bathrooms were so dirty & unkept. What's the big hype on this place. Was ok but not great. Won't go again. 9-25-21, about 3pm

Love chickfila

Don is a hoe and made me sit on a "Elkay EZH2O LZS8WSLK Filtered Water Bottle Refilling Station, Wall Mount, Gray The Elkay EZH2O® Bottle Filling Station delivers a clean quick water bottle fill and enhances sustainability by minimizing dependency on disposable plastic bottles. Complete cooler and bottle filling station in a consolidated space saving ADA compliant design. Bottle Filler features sanitary no-touch sensor activation with automatic 20-second shut-off timer. Features: Touchless, sensor activation (bottle filler) designed for easy use; easy-to-operate push-bar activation (bubbler). Fill rate is 1.1 GPM. Visual filter monitor with LED filter status indicator for when filter change is necessary. The 3,000-gallon filter is certified to NSF 42 and 53 for lead, Class 1 particulate, chlorine, taste and odor reduction. Green Ticker informs user of number of 20 oz. plastic water bottles saved from waste. Laminar flow provides clean fill with minimal splash. Silver ion antimicrobial protection on key plastic components to inhibit the growth of mold and mildew. Real drain system eliminates standing water. Flexi-Guard bubbler provides a flexible antimicrobial mouth guard to protect against injury and microorganisms. Rated for indoor use." my pants are wet 1 star

After getting home I realized they missed 4 items I had ordered. Living 45 + minutes away, I called and notified them, asking for a refund. They have repeatedly refused to offer a refund (of over $22 of missing items) unless i drive 45+ minutes (one way) to their store. I do not live close enough to want their coupons. The manager Carl and owner ray emmerling were so disrespectful over the phone I will never go back to this store. 4 days following event and repeated refusals to refund, I am now having to work with the bank to dispute the charges which is completely unnecessary if they only had good customer service - this could have been resolved same day as transaction. Even when calling corporate they too said how this is being handled by local owner is not the experience or way they want their customers treated.

Stop making your employees wear masks. They are not happy about it by the way. Take down your face covering sigis covering signs . It is a crime against humanity and we are not wanting to be enslaved. Grow a pair and show your patriotism we live by the Constitution. We do not let criminals tell us what to do or how to live our lives.