Chick Fil-aReviews of chick-fil-a.com

Went to the new UK store in Kingston-upon-Thames, oh my god what a complete mess!! Waited in line for 10 minutes to get served but alas that’s the good part. Waited over 30 mins to collect my order, excuse was it got lost in the system…what!! Waited with majority of the rest of the people in the store as the service was so slow, but yet employees & management were hanging around chatting & laughing. Eventually I got my food and on the positive side, the food was great, top quality and fresh. Pitty about the customer service (or lack of it).

First timer here at a Chik Fil A, at Detroit Metro Airport #6107. To start, it was credit only! I should have walked away as I want to use CASH. I ordered a meal, I guess to call it...sandwich, fries, drink. I asked for coffee. At least the server was honest, said it wasn't fresh, been sitting since morning, and asked if I wanted an iced coffee instead. I said sure. ( tho curious how I can get iced and not hot coffee) But I wasn't informed it would be additional $3.51 charge. Or they could have credited me the price of the included drink, or small up charge for the iced coffee, but why? It was coffee, cream and ice. Food was pretty good for fast food, tho expensive. I wanted to leave a review, as mentioned on the receipt, but only able to do so to scan the box code (QR?), which I don't use, know how, or care to know how. Strike 1....payment method. Strike 2...coffee / silent upcharge. Strike 3...difficult to leave a review

I went to the Chick-fil-A at superstition Springs Mall. Order just the original chicken sandwich. First off it looked nothing like the picture. Secondly, if you’re gonna be named after a chicken sandwich or about chicken, your chicken sandwich should be the best it could possibly be. Mine looked like you took a fillet of fish from McDonald’s took the fillet out and just put an even thinner piece of chicken in there. That’s what mine look like. I think you should be ashamed to even serve something like that. If you go to Walmart, they have this place called “one kitchen “that serves food from like 15 different places. They know how to make a chicken sandwich. And it doesn’t cost any more than yours did. I’ll never eat at Chick-fil-A again. What a total waste. I don’t know what the big trip everybody has about this being so good. I find it to be mediocre at best.

The food arrived cold and not very good at all. The dog would not even eat it. I asked for a replacement, not even a refund! They could not even accommodate this! I will not be ordering from here again, and probably will express my disappointment with friends and family!

Best food ever 🐔🐔🐔🍗🍗🍗

Chick fa la is overall an amazing fast food place from chicken nuggets to mac and cheese and many other food items. Chick fa la is a really yummy place to eat but i would only rate it about four stars because they get your order wrong sometimes and theres always really long lines, its amazing that you are accomponied by a worker and not just a system to order with because those can get really stressful and annoying.

Chick Fil-a, has not been the best place to eat for a while and I use to be able to count on them to get good food and good service. The reason being I haven't had the best experience in a while, and this is at a couple of different locations. I just stopped there yesterday for some breakfast, I got breakfast and it was not good, the bread on the mini's was not cooked at all and why can't you look at that and tell it wasn't and the chicken was tough. I ended up throwing it in the trash. On another a occasion or two I ordered the shakes and I am standing right in front and instead of the guy walking right up front with my shakes he went all around the back with them and then brought them up front, really I don't want them I poured them out!!! Another time standing in front waiting for my order, the lady comes out pass by me walking around looking for whose order is this!!! These people has to be some of the most incompetent workers I have ever seen and just think I use to really like Chick Fil-a and this food is not cheap but the quality and service has gone way down!!! After yesterday I'm done!!!

The Kingston UK branch has dry and cold chicken. I did not enjoy my meal and the service was poor. Avoid this disastrous chain.