CHI InstituteOur Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!
CHI Institute (chi.us) has 163 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
163 approved reviews, newest moderated first
Rebecca H.
The customer service from Gabby was amazing. I am so appreciative and impressed by her! Products are great but so are the staff.
Response from CHI InstituteFeb 10, 2020
Hi Rebecca, Thank you for the review! Gabby is quite amazing. We stand behind you in being thoroughly impressed and appreciative of her! I hope you are enjoying your devices! - The CHI Team
Shirley F.
Superb service for my Infratonic 9 which I have had for 6 years with needing only batteries. I love it. A chiropractor introduced it to me. He told me I would not need to go to the weekly treatments I went to with my former chiropractor. He was right!
Response from CHI InstituteFeb 10, 2020
Hi Shirley, Thank you for the review! I am happy to hear that the Infratonic has been helpful for you! - The CHI Team
Drs. Michael and Susan D.
What a great company! I really appreciate all the phone calls to accomplish the purchases we made and your willingness to work with me to complete them! Kind and knowledgeable people willing to help.
Response from CHI InstituteFeb 10, 2020
Hi Dr. Michael and Dr. Susan, Thank you very much for the review! We are here to help you, answering any questions we can in our power! We appreciate your business! - The CHI Team
Kim
You are the best to deal With always the best customer service !!!
Response from CHI InstituteFeb 10, 2020
Hi Kim, Thank you for the review! We are here to help you!!! - The CHI Team
Mary W.
Great service! I-9 Use it with clients and at night every night! Thanks!
Response from CHI InstituteFeb 10, 2020
Hi Mary, Thank you for the review! We are happy to hear that you use your Infratonic nightly!!! - The CHI Team
Deanna J. D.
Quick service got my battery quick. What is best way to heal muscle at my ribs and back muscles seems very sore right now I've been my my infratonic 9 and doesn't seem to help am I doing something wrong.
Response from CHI InstituteFeb 10, 2020
Hi Deanna, We are happy to hear that your battery was serviced quickly. There is a couple different methods and protocols we recommend for a sore back. I would recommend putting the Infratonic where it hurts the most or a given area to start- beginning with the balance setting for 20 minutes, 10 minutes with acute and ending 10 minutes back on balance. We would love for you to give us a call at 1-800-682-7061 or send us an email at [email protected] with your points of pain and we can recommend the best protocols that fit you! - The CHI Team
Schneider S.
You did a great job of repairing my machine. The reason I didn’t give you five stars is because the cord didn’t fit into the machine well when I receive the machine as a new one. Charging it was always an issue. You May want to tell the customer how to get a new battery. Happy new year.
Response from CHI InstituteFeb 10, 2020
Hi Susan, Thank you for the review, we are happy to hear your device was repaired well! Is charging still an issue? I am sorry to hear that the original cord didn't fully fit into the device but I certainly hope you reached out to us so we can fix the issue! We are always improving our ways to help customers! On our updated website, you can find battery packs under "Infratonic Accessories". It will also have a nice video of how to install your battery into your device! We appreciate your feedback. - The CHI Team
RODRIGO F.
Product arrived on time and it has a very good quality. The moment you put it on, I started feeling a reaction, I use it every day.
Response from CHI InstituteFeb 10, 2020
Hi Rodrigo, Thank you for the review! We are happy to hear you use your device daily! - The CHI Team