CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute reviews

163 approved reviews, newest moderated first

Cheryl F.
Mar 20, 2020
Great service
Great service
Response from CHI InstituteMar 23, 2020
Hi Cheryl, Thank you for taking the time and giving us a review! We appreciate the support! -The CHI Team
Report
Ellen B.
Mar 17, 2020
Buttons didn't work consistently
Buttons didn't work consistently. Used device for 5 days and felt no different. Sorry
Response from CHI InstituteMar 23, 2020
Hi Ellen, Thank you for taking the time to submit this review. I am sorry you had a bad experience with the Infratonic 9. Over here at CHI Institute, we strive to ensure our customers needs are met and they leave happy. Everyone's body is different and we always recommend to give your Infratonic about 2 weeks for the body to adjust as well, that's when most people start to see change and if not, you still have that 30 day guarantee to back you up. As for the buttons, I am sorry they weren't working. Technology sometimes has a mind of its own. We are here to help you and fix the machine once we received it in the mail! - The CHI Team
Report
Laura T.
Mar 4, 2020
The I-9 is my best friend
The I-9 is my best friend. It is the most wonderful product I've ever owned. I use it almost daily to relieve any discomfort from to pain to congestion. My daughter could not stop coughing in the middle of the night and as soon as I put the I-9 on her chest, the coughing stopped. This is only one example. It is my first go-to. I try my best to avoid drugs. Thank You for inventing such an awesome device! Also, the Vital Rest is working perfectly now. Thank You again, Laura Tyson
Response from CHI InstituteMar 5, 2020
Hi Laura, We love to hear this- it makes my heart happy! I am so glad you love your Infratonic and use it as your go to medicine! That is amazing to also hear your VitalRest is up and running nicely! We appreciate your continued support and business! - Kindly, the CHI Team
Report
Anne
Feb 26, 2020
Your Customer Service is excellent
Your Customer Service is excellent. We have always had our orders filled promptly and sent to us.
Response from CHI InstituteFeb 26, 2020
Hi Anne, Thank you for the review! We strive to make sure all our customers are happy and taken care of! - The CHI Team
Report
Kevin M.
Feb 23, 2020
Great customer service!
Great customer service!
Response from CHI InstituteFeb 24, 2020
Hi Kevin, Thank you for the review! - The CHI Team
Report
Marie G.
Feb 21, 2020
My Infratonic 9 needed a new battery
My Infratonic 9 needed a new battery. I called, Customer Service was extremely helpful and within a few days a new battery was sent to me. Thank you for being so responsive. I cannot go a day with out this device.
Response from CHI InstituteFeb 21, 2020
Hi Marie, Thank you for the review! We are here to help you, I hope you got that battery in so your Infratonic is ready to use!! - The CHI Team
Report
James K.
Feb 20, 2020
They got a new AC adapter to me in 2…
They got a new AC adapter to me in 2 days after I ordered it.
Response from CHI InstituteFeb 21, 2020
Hi James, Thank you for the review! I am glad to hear your AC adapter got to you in a speedy delivery! - The CHI Team
Report
Lisa K.
Feb 19, 2020
I have use these machines and energy…
I have use these machines and energy tools for years-love them!
Response from CHI InstituteFeb 21, 2020
Hi Lisa, Thank you so much for the review! We appreciate your continued support! - The CHI Team
Report