Chemical GuysReviews of chemicalguys.com

Their products don't do as good as they claim. Also, don't like their customer service. I recently purchased their bucket and cyclone dirt trap, as well as a couple other things. When I went to wash my car, the dirt trap wouldn't sit at the bottom of bucket it kept floating up. I was like wtf? It's supposed to sit at the bottom. I continued washing my car though and trying to push it down at the bottom and scrub my mit off. I'm beyond pissed. When I reached out they sent me a video on how to wash your car to get no scratches/how to insert the cyclone dirt trap. Guess you're supposed to fill bucket first, then insert trap at an angle and push it down and it should stay. I also saw a couple of reviews on the dirt trap of others not happy with it and it wasn't staying on bottom and they had dirty water on top, and 1 of their pics showed the dirt trap flush at the bottom of their bucket. So I'm not the only 1. Either way I'm beyond unhappy and wish they'd offer me a refund. I have and have used several of their products on/in my vehicles. Now, I don't want to buy anymore of their products and give them business.

I purchased the carbon ceramic coat it was like 130.00 applied on brand new black truck. First did there full clay kit to perform first like instruction's said. Applied ceramic coat like directions said looked like burned clear coat. White haze. Had to buff out and got with there customer service asked for refund and they said it was opened sorry. Also they told me to applied again. I’m guessing if they won’t refund they definitely will not help fix paint. I’m very disappointed if I purchased from Amazon I could of got refund but purchased from there website

I would not recommend anyone to buy more then they can use in a one year time, I bought the Chemical Guys Butter Wet Wax jut about 1 1/2 years ago in the (1Gal ) size thinking i would be saving money and I would be set on wax. Boy was I wrong. The wax was stored in a cool dry place. I had called Chemical Guys and was told that the wax does no have a expiration date and that the wax was probably shot and I should not use it . Chemical Guys should state that the wax goes bad on the listing . What a wast of money after paying over $60.00 for a gallon I have over 3/4 of a gal left with Black Mold

Garbage products. They do claim to remove scratches, paint correction, showroom gloss finish....all lies. All false advertising, misrepresentation of the products. We had to return all the " Chemical Guys" products and buy " Meguire's" products and they work great.

Purchased the convertible top cleaner and protectant. Followed the instructions to a few. Protectant ruined my cars paint by eating through clear coat. Customer service after immediately contacting them said they would return my call, they didn’t. I had to call them and they said they would put it in review. Recieved a letter after that saying they accepted no responsibility but did send another product called “slick finish” and a sponge, that did nothing but make it shinier so spots stick out worse. Horrible product and sorrier customer service. Now I’m out a lot of money to have it repainted!

They make a decent product but their customer service sucks!

I like Chemical guys stuff on the whole. Most of it (certainly not all) works well but for the love of god, stop with this ridiculous nonsense "Intense Crystalline Hyper-Shine" on products. If there is a sure fire way to stop me buying a product it's total made up nonsense like this....

Purchased tire shine and also used for black trim on car. Horrible product. As soon as it rains you end up with white streaks. I will apply for a refund from Paypal. Stay away from this.