Chemical GuysReviews of chemicalguys.com

Stay away from this company. Order beginning of January with a ship out date of 1-6-25. 2nd time calling, currently the 16th with no eta or when it might even be processed and they won't cancel it or let me speak to anyone besides customer service rep, which will not help. Stay away.

'Buyer Beware' ! Be very careful ordering from Chemical guys. My order was placed on January 1st, 2025. Its now January 12th and my order has not been fulfilled, nor in transit. I asked for a cancelation of my order since they had no idea when it would be fulfilled. They said I had to wait for fulfillment,even though it was past the website deadline that they claimed for an order fulfillment. There website is extremely deceptive! Go Amazon or a brick and mortar before ordering from these guys.

I had 2 orders. 1st order everything was great (~$180 order). I received it in just under a week and I have not used the products yet. 2nd order (~$16) and it's been almost 2 weeks, and it still hasn't even shipped. I called to cancel to go get it locally (which I've done), but I can't cancel. I have to have the order shipped, and be at home when they show up to reject it, or send it back after receiving it. I've found Superior Products and will give that line a try because it seems to get good reviews for 1/10 of the price and I can pick it up at my local green parts store within a day or 2.

Dreadful company in every way. Customer service is awful. Shipment times are epic long. Products are bad and wil ruin your car. Avoid avoid avoid.

On 11/7/24, I purchased Chemical Guys Signature Series Glass Cleaner Streak Free Formula for Automotive, Household, Industrial, Tint Safe Formula, 16 FL OZ. What a rip off and yes, we did use a new microfiber cloth. Cleaned the inside of the windshield twice and we still have streaks. So glad we didn't use this on my after-factory window tint, I'm certain this product would have ruined the tint. Wish I could give this product a -10!

DO NOT USE!!! Chemical Guys SPI23416 Total Interior Cleaner is a TOTAL DISASTER. I purchased this product to clean and protect the interior of my Toyota Supra… it did the opposite. It actually ate away the protective layer of the vinyl on the inside of my car door. It left two very noticeable spray marks where I applied it on the interior door and immediately wiped it off. I contacted the company in early September, filled out the form concerning the incident. Waited about a month and a half and no response so I contacted them again. To get an answer that they haven’t reviewed my claim yet but they would get to it soon. Waited another month and still no reply, so I contacted once more only to receive the response as follows: “We have conducted a thorough review of your case. We have not encountered this type of damage from Total Interior in the past, and it does not appear to be a defect related to our product. The damage may be a result of previous products used on the vehicle surfaces. As a courtesy, we can offer you Nonsense All Purpose Cleaner, a brush, and Silk Shine, which may help alleviate the issue, though we cannot guarantee a complete resolution. If you would like to receive these courtesy products, please confirm your shipping information. * Nonsense All Purpose Cleaner * Brush * Silk Shine Dressing Best regards, Robert” Wow, thanks for the $27 worth of cleaning products instead of fixing the damage done to my $50,000 car. I had several of there other products and have removed them from my car care supplies and will be replacing them with other brands after careful research on the product reviews. If you take care of your car - do not use this product or any other Chemical Guys products. It is not worth it and I would highly recommend finding a more reputable brand.

Bought the Monster Extreme for detailing, full of lint they really suck, can you spell CHINA 🇨🇳

Hate the commercial. Entitled children make a mess and daddy cleans it up? Not in the real world. The kids are definitely old enough to clean up after themselves!!!