Chemical GuysReviews of chemicalguys.com

Ordered directly from their store. First mistake. Second one of the spray products sprayer doesn't work. It some cheap Chinese crap. Notified their customer service. All I could get was an AI bot. Said would route to appropriate dept. Crickets. Be aware of anything that sprays, can't tell you about the product because the sprayer is dead. Shame on you guys, taking Business elsewhere.

Bought a pressure washer. Did not even get one use out of it. It’s a POS that sprays water out of the wand connection. They said it would be replaced. No new items and the don’t respond to e-mails anymore. They just took my money

The products are excellent and offered at great prices. Most of them have delightful scents as well. The only drawback is the shipping, which can be a bit slow; typically, my orders take around 10-14 days to arrive. And some of the goods come damaged, customers service is lacking.

First time using there product. I've been a Marqurier user for many years and enjoyed the easy on easy off carnuba wax. So I gave the Chemical Guys a try. There easy on easy off wax is just as good or better. The detailed shine was amazing. Now time will tell how it holds up to the great northeast.

Same issue as others have reported — I bought their pressure washer, used it once, and it blew up. I sent photos, video, and all the requested info in response to their RMA email, and then… nothing. It’s been 10 days with zero reply. Completely ghosted. What a joke.

Just tried chemical guys heavy metal polish for the first time despite the price tag thought I would give it a try amazing what this polish does with a little elbow grease I used wire wool and gentle rubbing so not to scratch the chrome finish after a little tlc it actually works

I have purchased CG VRP product and gave it a real chance. I’m a car guy and was looking for a decent product to replace Armor All. This stuff “sucks”!,Heres why. Once it rains it’s worthless. It comes right off and streaks the plastics, must be reapplied, that’s how they get you, buy more. Also if you use a chamois it will turn it white and this stuff doesn’t come out, chamois ruined. Find something else. I contacted them about these issues and they tried to upsale me on another CG product. Stay away you been warned.

If I could leave no stars I would. Awful customer service, and all I am trying to do is to replace or repair their defective pressure washer unit that never worked out of the box. All I get back from them is emails stating to upload or send photos of the issue and never get a response. They are horrible. It's been 5 weeks since I've initially emailed them.