CheerbleReviews of cheerble.com

I have a nine month old toy poodle. As soon as I brought him home I bought a couple of these balls. This has proven to be a very wise decision. He will sit with one of his favourite toys with one eye on the ball. As soon as it rolls past him he is like a bullet out of a gun to retrieve it. Keeps him exercised for most of the day. Just want to give a shout out to the support team (especially Elaine) who were very kind and professional when I made a mistake with my order. Great company to deal with.

I was very pleased at the response when I had a problem. I'd bought two of the boardgame scratchers, both with a Cheerble ball M1, and neither ball would charge properly. I contacted Cheeble and within a few days my replacement Wicked Balls had arrived. They must have checked the balls to be sure they work, as I only charged them about 5 minutes before I was signaled they are ready to play with.

J’ai plusieurs produits cheerble et j’en suis absolument ravie! Je les adores. Mes chats en sont fous, ils adore la wricked mouse et la cheerble ball, elles leurs font faire beaucoup d’exercice. La fontaine est très pratique et facile d’entretien. Ce sont des produits que j’ai depuis plusieurs années. En cas de problème, Elaine au sav est très réactive, agréable et de bon conseil! Vous pouvez acheter les yeux fermés !

My fountain arrived without the artificial stone and I do not see the built in stainless steel filter. I am waiting to see if I can get help through their email contact. The phone number provided goes to a message in a Chinese language which I don’t speak. UPDATE MAY 17 As promised stone and filtered did come after my complaint above. Now I find that it leaks all over the place just as others have reported. Its useless though it looks like a nice design

I received a defective item but Elaine with customer service made it right. Highly recommend, the other products in the order were high quality and function perfectly.

Ordered a cheerble ice cream ball for my cat It didn't work so the custumer service who were very nice sent me a knew one It works fine, unfortunately my cat is not interested

Our Cheerble ball was marked as delivered, but it did not arrive at our apartment. Within 24 hours of reaching out to customer support, they found the cause of the issue, and immediately went to work rectifying the situation. They are trying to locate my original package, and have even sent a new one in the mail just incase. Can't wait for it to arrive!

The entire experience had been positive from start to finish. The product I purchased arrived quickly. When I had to reach out to customer service for reasons outside of their control (local delivery service), the response was also rapid (within the hour) and most helpful. The product itself, the Cheerble interactive mini ball, looks and works exactly as described. I'm now considering buying the cat litter scoop as well. Totally recommend.