CheddarsReviews of cheddars.com

Used to love eating at Cheddar's. First they dropped O-Rings, then service got so bad I stopped going. It's been a year so I gave them another try. I called to place a pick-up order but could not get through. I went to location on Germantown Rd in Memphis and no one at seating station so I called and got same phone response. I noticed that two phones behind station all red lights but no ringer. Young man showed up and I asked could I place to go order. He pointed to a table in bar area and said go there and someone would take order. I stayed there 15 min. before I left. People behind bar talking to each other but not taking order's. THEY WERE NOT BUSY. LOTS OF EMPTY SEATS. I'm done with them. Loved their food, good value. Used to go 20+ times a year. Never again.

I took a friend to eat there this past weekend boy I was embarrassed with all the mistakes I had been raving about their food the spinach dip was dry not good.. Then we were served chicken fried instead of what we both ordered we told chicken fried steak with one meat patty we were served whole burned chicken with gravy she did replaced with the right but needless to say it was also burned would eat so I packed it up, I gave it to my dog she was having a hard time chewing it .. I had a Very bad experience which cost me $48, Maybe different cook.. I won’t be going or recommend them anymore too I am embarrassed to recommend them..

Visited in Erie, PA. Fast seating, not busy, after the usual lunch hour. Waitress brought drinks but only 3 crescent rolls, even though she was told there were 4 (one in the bathroom prior to seating). Finally brought a 4th roll, took orders. Rolls were dry and tasted stale. Waitress didn't come back for 25-30 minutes - not until the food came. Couldn't catch her eye for more water. My burger was well done - I'd asked for medium rare. One of the other's burger was supposed to be medium well and it was charred black in places. We didn't send them back, thinking we'd be there another half hour, waiting without more drinks. We had plenty of time to look around. Fans in the atrium were trailing dust and cobwebs. Layers of dust in the vents. Very happy we weren't sitting under the atrium. Won't be going back.

The food was outstanding. But the wait when there were tables and booths empty. We sat there and three families came in and left and never got seated and there was no reason we should have had to wait. We wanted to try Cheddars again but Disappointed. Really Think it needs better management.

I was there today with my daughter and husband and little grandchild....I was disappointed with my bacon, cheeseburger:(. Twice sent back ; cooked to a medium well:( not my cup of tea...asked the waitress prior said they could cook it medium rare... Manager came to the table ( Alisha) said we've been there awhile instead of waiting some more and she said she offered to cook it herself, that she would take it off the bill and they would throw it away :( I said I would eat it not gonna throw food away, take it with in a to go box was the option with alongside a caramel coated cheesecake. Free food is good but this is not the goal....I so appreciate the managers willing to go over and beyond...I was still disappointed but it made me happy , they Do care....I will go back and hopefully she relays this concern to her cook...we pay with hard-earned money, we expect the way we want our food cooked... thank you Alisha and Cheddars for truly understanding....

My wife likes chicken pot pie but what she ordered was soupy and had not much flavor. My food was barely ok. Service was poor. We will not be back.

There was no hostess so we sat at the bar. The bar was full of dirty dishes and only one other person at the bar. Ordered our food which they didn’t have Caesar salad available so I ordered a soup. When they brought my husbands food they tell me there’s no soup. Why did they wait so long to tell me. I didn’t eat and left as soon as my husband was done. It was the worst experience I’ve ever had. Ocala branch

Cheddars is not going to bring back their onion rings! I have not been in there since a month before Covid because they no longer have onion rings. I know this isn’t an entrée but it is the appetizer of choice for my family and I refuse to go in if I cannot order them. Sometimes it’s just two or three of us and sometimes it’s 12 to 18 hours and you no longer have my business