CheddarsReviews of cheddars.com

We placed an order for curbside pickup. We were informed by the app that the order would be ready at 6:56 pm. We arrived at 6:53 and ended up waiting for 25 min. After receiving the order we did a quick check and did not notice we were short 2 side dished until we arrived home. I returned to get the 2 items. And when I had asked why it took so long. I was told the kitchen was backed up with orders. I felt I should have been given some type of compensation for the long wait and having to return to get the items they had forgotten the first time.( if when they took the order they should have changed the pickup time knowing the food would not be ready. I like the food but things like this make it hard to go back or recommend.

Went in for Lunch @ 11:30am. Wasn't very busy at all. Hostess sat us down and also took our order. She was friendly but it took forever to get our food. When we got it, my meatloaf was over cooked bad and the cheddar broccoli rice tasted like leftovers over cooked. I doubt I'll choose this place again in the future. Really disappointed

My husband and I went for dinner on sunday evening at the Sherman, TX Cheddars. We saw they had there onion rings back on menu (7.99) which we use to love them, they were below standard and as long as we waited on them they should have been fresh, they were below room temperature, we did eat some of them but was very disappointed. Also, I ordered chicken tenders which were always great, but this again was room temperature or below, french fries had been sitting for some time, just not fresh. My husband ordered chicken fried chicken, again room temperature, burnt on top and very disappointed. Broccoli and rice caserole was below room temperature and our poor waitress was hardly seen but we did receive refills on our drinks which was a plus. FOOD QUALITY HAS GONE DOWN AND IS VERY DISAPPOINTING

We went to Cheddars at Brooks City Base in San Antonio, TX. It was about 8:00 pm. The place was almost empty. It took the waiter over 10 minutes to wait on us. We ordered our drinks and told him we were ready to order our food. He left with our drink order and it took him another 10 minutes to return and get our food order. All the area around us was empty. No other customers in our area. Two of my daughters ordered the shirt alfredo; they never received the garlic bread that comes with it but it has it on the receipt. I ordered the Steak & Tenders. He asked me what kind of dipping sauce. I told him Ranch which never came to the table. I ordered a baked potato and Coleslaw. The baked potato was cold. I showed the waiter how and cold the baked potato was and he did apologize. I told him that they needed to pay attention to the orders and make sure everything was on the plate when they served it. I didn't call for the manager because this was a quiet dinner with my family due to us not being able to get together for a while. Not a good experience.

My wife and I went to Cheddars with our 5 year old granddaughter. We got there at 4 pm on a Saturday; the wait was 20 minutes. 30 minutes in I asked the young hostess to seat us because 3 booths and an 8-chair table were open in the area by the aquarium for half of my wait time. Finally, at 5:05 pm they sat us at one of the booths that had literally been open for 50 minutes. I was not happy and let the young hostess know she was not being honest with us or doing her job. She was snippy, defensive and not helpful. Evidently the kitchen got behind and the manager told staff to not seat anyone. If they had been honest when we checked in; we at least would have had the choice to leave. The waiter was good, and our food was ok, not worth a 90-minute wait for food. We will not be returning, never saw the manager.

We want to Cheddars for lunch and we both ordered Chicken Tenders fries and green beans. The fries were cold and chicken was barely warm. Left a lot to be desired. Service was so so.

Visited in Erie, PA. Fast seating, not busy, after the usual lunch hour. Waitress brought drinks but only 3 crescent rolls, even though she was told there were 4 (one in the bathroom prior to seating). Finally brought a 4th roll, took orders. Rolls were dry and tasted stale. Waitress didn't come back for 25-30 minutes - not until the food came. Couldn't catch her eye for more water. My burger was well done - I'd asked for medium rare. One of the other's burger was supposed to be medium well and it was charred black in places. We didn't send them back, thinking we'd be there another half hour, waiting without more drinks. We had plenty of time to look around. Fans in the atrium were trailing dust and cobwebs. Layers of dust in the vents. Very happy we weren't sitting under the atrium. Won't be going back.

My mom, my little sister, and I went to the Cheddar's in Findlay, Ohio on New Year's Eve. The food was relatively good. Cold, but good. We got our appetizers after about 5 minutes, so it started out fine. When we ordered, we spoke very clearly, and we were waiting for, wait- let me count- ALMOST A WHOLE ENTIRE FREAKING HOUR! And: We NEVER got our free croissants, which are everywhere in the whole restaurant. Some people came in about 30 minutes after we ordered our meal and got their salmon before my mother did - 10 MINUTES LATER. When we had ordered 30 MINUTES EARLIER! I got the meal I wanted, but my sister got pickles, onions, and bacon on her plain cheeseburger with ketchup - 3 things she DIDN'T order on it! My mom even didn't get her salad until she reminded our waiter, who got it and gave her the wrong dressing. The only reason I gave this review 2 stars was that the food was actually pretty good, but we're still planning on not going back anytime soon!