Gayle T.
Not-so-good experience at Cheddar's
On Feb. 5th, My husband I went to Cheddars on Roosevelt Blvd, Clearwater Fl. We had been craving the Spinach Artichoke dip. Which is normally very good. Not this time. The dip was cold to the point the sour cream did not mix well. The chips were room temperature and stale. We thought this was just an off night as we have been to that particular location many times at the dip was always great! We both ordered the 14 oz. Ribeye's. They looked and smelled delicious! Until we started eating them. I understand a well marbles steak is good for flavor and juiciness, but when you start cutting off fat and gristle and the meat just whittles away is another story. We paid nearly $20.00 for each steak and wound up with about half of it being fat and gristle. We also ordered "loaded" baked potatoes and got a smaller size potato with butter and sour cream. When I asked where the bacon bits, chives and shredded cheddar was, I was informed it was available, but it would be an "upcharge" of $1.99 per topping. Whenever we have ordered a loaded baked potato at any restaurant the mentioned items were part of the "loaded." The Broccoli Cheese Casserole was barely visible on the plate. I understand businesses are trying to re-coop their losses after being shut down because of Covid, but seriously? You want people to come back again and again and spend their hard-earned money on a treat for themselves by dining out, then don't nickel and dime them to death and make sure the food they are getting, especially Ribeye's are worth the price! I doubt very much we will be returning to Cheddar's any time soon. The Server was fantastic! She was very attentive and pleasant and actually seemed embarrassed to have to tell us about the extra cost for ala-carte items.


