CheckrReviews of checkr.com

This company is completely incompetent. A company that offered me employment hired Checkr to do their pre-employment background check. When you receive the report if there is information that is flagged it’s clearly marked that the information you submit is in the LEFT column and the information they found is in the RIGHT column. They incorrectly listed the details from employment verification under the WRONG employer on my report and flagged it. (For example they entered details for company A under company B, of course it’s not going to match) I tried to dispute it but they said they can’t change it because I provided incorrect information. It’s very easy to see the mistake was on their end but they refused to fix it. I submitted an “escalated case” for them to review and they still refused to fix it. The Incompetence of this company is astounding. I thought background check services were supposed to be thorough and accurate?

Frustrating and Unprofessional Experience with Checkr My experience with Checkr has been one of the most frustrating background check processes I’ve ever gone through. I applied for a job, and the employer used Checkr to complete the background screening. As soon as I opened the link from Checkr, my personal information was already filled in — and to my surprise, it was uneditable. My middle name was missing, although the system indicated that it was “optional.” I attempted to add it, but the fields were locked. I went ahead and submitted the form. About a week later, I received a notice that my documents were suspended because I had not included my middle name. I contacted Checkr immediately, explained that the fields were uneditable and pre-filled, and requested a new link. They told me I had to request a new link from the employer, which I did. When I received the second link, the situation got even worse. My middle name had been inserted into the first name field, and the actual middle name field was still blank and uneditable. There were no new or updated fields to provide additional information. I submitted the form again, given no other option. A week later, I was asked to upload a Driver's Abstract — but they didn’t specify what type. I submitted one that was 7 months old. Another week passed before I was informed that they needed a 3-year Standard Driver’s Abstract that was no more than 30 days old. I ordered a new abstract and uploaded it four days ago. Now, more than three weeks into this process, my background check still shows as “in progress,” with no updates. Overall, this has been an incredibly poor and disorganized experience. The system lacks flexibility, clarity, and proper support for applicants. I would not recommend Checkr based on this experience.

This company does discriminatory background checks. Completely backwards from the rights that the civil justice system grants to people. They view things as guilty until proven innocent Pretty brutal if you ask me If I was Uber or DoorDash or any company that uses this service I would stop using this service. It’s a lawsuit waiting to happen

About to lose my job with doordash because of out of date information they provided too doordash for my yearly background check.

I would give this place a 0 they did background for employment and I never got results and the report is old.I tried reaching out to checkr advising something is inaccurate about background check and they FAIL to resolve issue preventing me from employment. Checkr keeps telling me to take up with employer then employer is telling me to contact checkr.

Also scammed, I ran personal report and received ZERO information. Similar to other reviews here, received a 1 page summary saying "cleared" or complete for one line item description. Totally unhelpful. What did I pay $$ for? Their support chat completely useless with 'canned' replies.

Checkr keeps marking my license as suspended when it is active. They refuse to rerun the check correctly.

I would give them 0 stars if it was an option. Supposed to start my new job today but I don't see that happening since they're still processing my background check, even though the timeline was from 6/2 to 6/7. Yall are a f**king joke. Useless af 🤦‍♀️