CheapticketsReviews of cheaptickets.com

DO NOT USE CHEAPTICKETS! I booked with them, only to have them call me the next day saying the offer I booked was no longer available and they could not honor the price. I told them to cancel it because I did not want to do business with a company that wouldn't honor the rate on their website. 2 days later a charge for 4 TIMES THAT RATE showed up on my checking account. DO NOT USE THIS COMPANY, THEY WILL ROB YOU EVEN AFTER CANCELATION!

IMPORTANT MESSAGE: DO NOT EVER BUY ANYTHING ON THIS SITE. They will NEVER refund you for ANY REASON. Even if it's a fraudulent transaction and they kept my $2000 CAD and blocked me, it seems like I lost $2000 and they are NOT going to do anything else to help. DO NOT ENCOURAGE THIS FRAUDULENT COMPANY.

Ik boek een reis voor 2 personen naar Spanje. Ná het boeken ontvang ik een mail met korting (€50 pp). Op mijn verzoek voor restitutie geen kloppend antwoord en men is niet bereid iets te doen. Wel die zelfde week nog 3 mails ontvangen met boek tussen 20 jan en 2 feb dan krijg je korting

I am a loyal customer and I feel deeply mistreated. Reviewing my last booking per mail (as always) I noticed I booked a one-way trip and not a return flight. This was strange, but mistakes happen. Fortunately, during my booking I had opted and paid for a cancellation insurance. So, I contacted customer service well within 15 minutes after booking. And I was willing to pay more, of course. After dealing with a chat bot, the customer service person did NOTHING useful to help me. She just told me to contact the insurance. A little annoyed, I contacted this a 3rd party(!!) insurance, and after 20-30 minutes, I found out that such booking mistakes are not covered. So I contacted Cheaptickets again. The worker just repeated the same phraze over and over. "No, I cannot help you. Sorry, I cannot help you. Please contact your insurance company." I have news for you. Your customer service training sucks. I really was looking for options, but it was impossible to get any solutions from this person.

I rented a car through Cheap Tickets and it ended up being a car from NU Car Rental. I picked up the car from the PHX location on 10/6 and had it rented until 10/21. Reservation said it was on-site but had to take the monorail to the rental car area then walk down the sidewalk to the opposite side of where the rental car companies were located and had to walk down some stairs then get into a shuttle bus and taken to a very shady part of town. I originally reserved this vehicle from Cheap Tickets and paid $662.21.  I reserved a Hyundai Accent or similar Compact car. When I got to the rental car office for NU Car - I felt very pressured to hurry up and get the paperwork signed and get out of there.  The rental agent kept telling me that I had a Mini Cooper Electric Vehicle rented.  There was also mention of having to rent equipment to charge the car.  I DID NOT reserve an electric car.  The sales agent was persistent in telling me that I had an electric mini cooper rented.   The sales agent mentioned I could upgrade to a gas vehicle and he had a Chevy Malibu that I would probably love.  He kept mentioning that the cost would only be about $100.00 per week.  He never mentioned that the $100.00 per week was IN ADDITION to the $662.21 that I had already paid for a gasoline powered car.  I was thinking that he meant the price for the upgraded car was going to be around $300.00, which would be cheaper than the original price of the Hyundai Accent that I originally rented. We were made to believe we had rented an electric car - when we didn't.  We were also taken advantage of by the salesperson's predatory behavior to get us to upgrade our rental. This NU Car Rental employee exhibited very predatory behavior and made false claims to us in order to get us to upgrade to a different car.  He was also not very clear about the TOTAL cost for us to get a gasoline powered car (of which we did have rented).  Nu Car takes advantage of weary/tired travelers and gets them to sign the paperwork authorizing additional charges.

Like everywhere by big company group of office people sitting behind computer trained and trying to do everything to get most money for them by any cost. Not helpful not recommended never more order by them

They have incorrectly spelled name and now I have called them 3 times to correct this at the international flights and they have no response. They tell you you will get response in 48 hrs but nothing in email or by phone call. I would not trust this travel agency and advise against buying any tickets. Not reliable. They talk as if they will get it done but then you here nothing from them.

Even purchase insurance to protect me for cancelations, they can help me out and declined the claim. I will never purchase again another tickets.