RK
Very similar negative experience-Avoid this merchant
Very similar experience. I booked through a Cheapticket agent on the phone vs on line due to on line booking issues. The departing flight was normal economy (reserve seats, etc.) return was basic with no reserved seats. Of course I wasn't told this. Bait and switch to make it "cheaper" on paper. When I got the itinerary I called to question this. They said I had to pay $240 more to have reserved seats. Okay, I paid because I was flying with my 12 year old and we would prefer to sit together on a long flight. I was told that we had two reserved seats. But I never received my confirmation from Cheaptickets to this effect. When I called and asked them to send it two days later, I noticed upon receipt that I had a reserved seat but my daughter didn't. What! I am still on hold waiting to see how they are going to fix this. What a huge hassle. Time to these people has no value. To me, dealing with this incompetence is not worth it. Please take to heart the other reviews. In the end, there was nothing cheap about this as I had to pay the regular price for the tickets and am being exposed to this waste of time and additional unnecessary anxiety. After 30 mins on the phone with the first person, they have bumped me up to a supervisor. This person did not know what to do. He told me I needed to go on line myself, pay more and upgrade the ticket myself? What? I thought I already paid for this for both of these tickets. Somehow, it didn't include a reserved seat for my daughter only me. What. Oh, now 60 mins later, for an additional $19 I am sitting next to my daughter. Do you want to go through this?



