CheapticketsReviews of cheaptickets.com

Took about 2 weeks to receive a refund from cheaptickets for my canceled hotel. I like them they always have promo codes to make my hotel stay cheaper

I purchased a flight thru them and JAY my customer representative help me all the way thru the process of getting the best price for my flight. Also JAY was very professional and explained all my concerns. He even helped my case to see it thru all the way till my ticket flight with the airline was confirmed. JAY took time and patience to solve my bank issues about my transaction problems with fraud prevention.

I like many others search the internet for good value travel and came across the Cheap Tickets site (Southall Travel Ltd) which seemed to offer good value. Travelling from London to CapeTown I was looking at prices on the main stream sites of in the region of £800.00. Cheap Tickets were advertising limited availability tickets at a significant reduction. Before proceeding with any purchase of any monetary significance online I always search for review sites to gauge the likelihood of potential problems, after all no one likes to be conned or lose money. I have to admit at being shocked at the number of significantly negative and vitriolic reviews left about this company - there were so many they actually had the reverse effect and I thought I would give them a call to find out for myself. I got through to a chap called Troy who was extremely helpful and after about 5 minutes came up with a ticket suggestion travelling on a top notch airline (Emirates) for the exact dates and times I was seeking at an inclusive cost of £628.95 - some 20%+ cheaper than the advertised price on Emirates booking site - a really good deal - if it wasn't a con.. Reflecting on the number of negative reviews but noting that the Company was ABTA registered I decided to give them the benefit of the doubt hoping - having been aware of all the dire warnings on this review site that I wouldn't be left red faced if the negative reviews ended up right! This is what happened; Troy took all my details including debit card details and I received a formal quote via email whilst i was on the phone. I was asked to check all the details and email back confirming the details were correct. I did that at 1.00pm 30th September again whilst still on the phone. Troy advised I would have the 'e ticket' and payment receipt by email the next day followed by the original in the post a few days later. True to his word at 1.29pm on the 1st October the email arrived with my invoice receipt and e tickets for my flights issued at the quoted price - fantastic! My experience therefore is totally the opposite to the large number of respondents to this site and it made me feel that Cheap Tickets are being given a rough time by a lot of people for reasons I find difficult to comprehend. After all, they are a ticket selling service and after they have down their bit it's down to the airline and your own position / situation if problems arise. I have found cheap tickets great and will happily use them again and recommend them to anyone. It is a sorry case indeed that there are so many mean spirited vitriolic persons about that rage against a simple ticket seller when in all likelihood they are themselves the architects of their own misfortune - not cheap tickets. I saved about £170.00 on my ticket purchase, not sure of course that you will achieve the same level of savings but my message simply is don't be put off by the scaremongering, negativity or the outright crassness of a lot of these reviewers here - give the likes of Troy and his colleagues at Cheap Tickets a chance!

i am j m rani bai ,i had asked cheap ticket to refund ,the problem is rectified.i would recommend this company. I had booked ticket and had a pleasant journey with cheap ticket..Thanks

I just wanted to write a positive review for my experience with Cheaptickets.com because there are so many negative ones out there. It made me nervous that something was going to go terribly wrong once I booked my trip. But we had no issues at all. All our reservations were there, nothing strange happened, it was exactly what we signed up for! I was very happy with our vacation package and would book through them again. It seems that a lot of people who have had a bad experience have tried to change a reservation once it's been made and that has been difficult. We didn't need to change anything, we went with exactly what we booked and as I said, not one issue!! We had a fabulous vacation!

I had a last minute trip and though the price would be very high. The price was actually very accessible and the customer service was ok.

The customer service rep did a remarkable job and endured the whole process with my flight booking and the reservations of the hotel. She also contacted the hotel on a 3-way call, to answer questions specifically that she couldn't answer. There would be NO GRAY AREA when I checked in. I received a great discount for booking both flight and hotel with cheap tickets. I am also a active member with cheap tickets. She was patient and cordial, friendly and I appreciate her good attitude. We need more people like her to help the customer, to aid in saving $$$. Thank you!

this is o my first time I choose cheaptickes to travel, and I will keeping do it, just because it is a trusty company and realy save you money on the ticket's price.