CheapticketsReviews of cheaptickets.com

January 22nd- January 30th 2020 I booked a flight & a hotel for Lagos, Nigeria I paid 1076.80 for this trip. Due to Covid lockdown & Visa Closing I wasn't able to go on the trip. I've called to get no answer only can speak with a virtual agent. All I want is a refund or to change my booking. Its been a year. I will be contacting the BBB about this matter.

3 months now and still fighting for my refund, I will never use again. added today they still have not did there job still asking for more time and 8 weeks if a proved

I also have to give one star just to write this review. CHEAPTICKETS WON’T HONOR MY ROUND TRIP TICKET CANCELLED DUE TO COVID - OVER $400 AND PAID FOr WITH INSURANCE. I keep getting the run around that they can’t honor my Air Canada tickets - no understandable reason (this was after I reached their headquarters in California). BE FOREWARNED. DISHONEST so-called business.

Cheaptickets appears to be a really fraudulent site. I booked a car through cheaptickets and paid $178.47, rental company said they don’t know anything about this booking, as I needed a car, I paid full price and picked up the car. I have receipt from Easirent as a proof of a full payment, and I do have receipt from cheaptickets as a proof of fraud. I paid $178.47 and never received a thing I paid for. Customer service is zero to none, absolutely unprofessional, they barely speak English. I want cheaptickets to return my money back on my card.

I purchased a roundtrip ticket with Cheaptickets from HK to US in July 2020. The outbound flight was canceled 2 days before the travel date by the airline which made me impossible to fly the inbound flight which is scheduled to be 2 days after arrival (a short trip and thanks to the pandemic). I was trying to call Cheaptickets but no one answered, no one replied my email, so I have to call the airline myself to cancel the inbound flight (which they didn't even let me do it because it has to go through CheapTickets) and buy a new set of tickets. It turns out CheapTickets is charging me administration fees for "voluntarily" canceling the inbound flight and have to wait for months for the refund. And now, Sept 2021, part of my refund is still pending. I will never buy with CheapTickets again. Poor customer service, nonresponsive, and charging customers inappropriately.

They commited for full refund, now you cannot even talk to a person directly on the phone. SCAM !

2 flights got cancelled back to back and now refunds apparently take 12+ months!? What kind of utter BS is this? Even their emails said 8 weeks max and thats still insane. It's been 6 months and still no refund and agents have confirmed they messed up repeatedly. Now they're avoiding our calls. They charge you instantly but take a whole year to refund for you a cancelled flight? Hopefully some government agency steps in and ends this mess. I'm also filing a complaint with the FTC & BBB as this is beyond a negative review. This is a literal scam they're operating.

Cheaptickets sold me 2 Ryanair tickets for 2 14 year old children. Ryanair doesn't accept them unaccompanied. Afterwards I saw that the website of Ryanair makes it impossible to book for 2 minus 16. But cheaptickets shamelessly sold me 2 unusable tickets. When I noticed it I couldn't reach them because they don't have a real service desk, only a chatbot that answers standard questions. Do not book with them!